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"Such a gem!! This privately owned boutique hotel is fabulous. The feel is luxury authentic. The restaurant is excellent, staff and service are friendly, helpful and overall lovely! They go above and beyond with the details- like a wool warm water bottle tucked into your bed, great for recovery after hiking!!! Rooms are spacious, bathrooms impeccable, beds comfortable, surroundings are peaceful - a little terrace off my room opened up to a water fountain and beautiful garden courtyard - relaxing to listen to the water. The lobby is even gorgeous and relaxing with tea and a fireplace. "

"The lighting is vey dark"

"Nice and quite stay. Will go back"

"This was a beautiful hotel to stay in, with exceptional service from the staff. They made us feel incredibly welcomed and ensured we had plenty of information on how to adjust to the altitude and provided coca leaves and tea. The room was clean and in great condition, breakfast was fantastic, and we were no more than a 5 minute walk from the historic center. "

"Fue muy tranquilo "

"A fantastic experience in every way. The service was exceptional. "

"We had a very comfortable stay. Personnel was very efficient and attentive. The food is very good."

"I recently stayed at the Novotel in Cusco and had an exceptional experience. The check-in process was quick and easy, and the front desk staff was incredibly welcoming and friendly. A special shoutout to Marco at the front desk, who went above and beyond to make sure we felt at home—he’s warm, attentive, and has a great understanding of guests’ needs. The location of the hotel is fantastic—quiet yet conveniently close to the city square, making it easy to explore Cusco on foot. The rooms were spotless, and the beds were incredibly comfortable, providing a great place to relax after a day of sightseeing. The breakfast buffet offered a wide range of options, making for a perfect start to the day. Overall, I highly recommend Novotel Cusco for anyone looking for comfort, convenience, and exceptional service!"

"Wonderful stay, and Jimmy at the front desk was a big help!"