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"I don't think this place should be on hotels.com. It is not a hotel. It is more like a bedsit. There is no reception. It is in a very dodgy area. Rubbish on the sidewalk. A homeless man with his pants down in the alley next to it. And my room smelled like the smoking area at a retirement home. You are given a code to get into the front door and your room. I had to call to get mine and it was confusing. The cleaning lady I met was nice and the bed was reasonable. I never did find the bathroom...

"Old hotel building but rooms are modern and clean"

"I love staying here. This is my 4th stay. Staff is lovely, rooms are perfect comfortable and it’s great to have the addition of the gym can’t wait to be back"

"Hotel and service was amazing the whole stay was excellent "

"Our room was run down and had a damp smell. The stay was fine, staff were nice and breakfast was lovely. "

"Looked after extremely well. Not certain about the lack of amenities in the double room for disabled people. Nowhere to hang bathroom robes or wash bags and for a non-disabled person the wash basin was extremely low, small and difficult as an older person to use. "

"The service provided by the local team at Gisborough Hall was of the highest order, but more important was the fact that staff were always cheerful and displayed a positive demeanour which is so sadly lacking in many hotels and restaurants in this country today. We felt like we were visiting family during our stay and will look forward to returning."