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"This hotel is a ten-minute walk from Union Station New Haven"

"The staff were friendly, and responsive! There is a delightful park within easy walking distance one way, and the other direction, just across the street is a nice pub and a Dunkin. Perfect location, and the room was comfortable."

"The hotel was beautiful. The staff were friendly and helpful. The Dagny is in a great location for exploring the city. The rooms were spacious with really large windows (blackout shades were fantastic). We would definitely stay again. "

"This is a good one night stay very close to"

"As large as the Chateau Frontenac is, many of the staff remember us. We're always greeted with smiles. The most recent time that we stayed there, we were chatting with some of the staff members. When we wished them well and prepared to leave, I overheard one of them say "Her mother used to work here." He was recalling a note that I left a few years ago, describing my mom's enjoyment at working the front desk back in the 1940s."

"Great location downtown, parking is a hassle and expensive plus the procedure was not well explained by the desk staff. Really did not need to be downtown since visiting family in Fall River. Booked here because of the price but would have been better off once the cost of parking was factored in to have booked out by Dartmouth Crossing."

"The staff were excellent!"

"The rooms are non traditional , but they are unbelievable . No carpets which is a big plus . I had to book a room in this hotel due to an unexpected cancellation from another hotel . I was going to attend a family affair. Clean , modern , whimsical . Full of very young guests . The check in process is completed via tablets in the lobby with only one person attending the luggage and helping out guests. I’m more of the regular lobby check in but I guess this technological approach is where we are going to . If you want to contact the property and you are in your room , someone in the lobby will answer . But if you are outside and want to call , good luck , a bot somewhere else will answer. The rooms are very clean , modern . Beautiful in one word . But …. If you leave something in the room , let’s say a passport , or a cheese from another country in the fancy fridge, unless you can go back and do your request in person forget about it …. You may need to email or deal with the bot answering you. Certainly this is a SixSigma situation . I guess your corporate headquarters have focused on the technology and fancy appearance and forgot about the human experience . After all , we guests are people, not bots."

"Gym and Starbucks food is also great"