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citizenM Boston Back Bay

4.0 star property
Hotel with a 24-hour fitness center, steps from Newbury Street

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Boston Back Bay

Exterior
Bar (on property)
Exterior
Terrace/patio
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
The price is AED 437
AED 509 total
includes taxes & fees
23 Dec - 24 Dec

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

The Revolution Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1848)
The price is AED 327
AED 381 total
includes taxes & fees
26 Dec - 27 Dec
The Revolution Hotel

About the neighborhood

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Hynes Convention Center - 6 min walk
  • Northeastern University - 10 min walk
  • Fenway Park - 11 min walk
  • Copley Square - 14 min walk
  • Boston University - 4 min drive

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

Upscale hotel near Northeastern University
A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, coworking spaces, and coffee/tea in the lobby
  • A 24-hour front desk, a TV in the lobby, and smoke-free premises
Room features
All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • CanteenM

Things to do

  • 24-hour fitness center

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LED TV
  • Digital channels
  • iPad
  • iPod dock
  • Premium channels

Food and drink

  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 4:00 PM.

What time is check-out at citizenM Boston Back Bay?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street and Northeastern University. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

citizenM Boston Back Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 350 out of 467 reviews" "
Rating 8 - Good. 71 out of 467 reviews" "
Rating 6 - Okay. 27 out of 467 reviews" "
Rating 4 - Poor. 8 out of 467 reviews" "
Rating 2 - Terrible. 11 out of 467 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Dylan

Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Stayed 1 night in Nov 2024

10/10 Excellent

Claudio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back
Stayed 1 night in Dec 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Paula

Stayed 3 nights in Nov 2024

10/10 Excellent

Bingbing

Liked: Cleanliness
cool
Stayed 1 night in Dec 2024

10/10 Excellent

Maxim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cool experience with a great concept - an experiment in being citizen of the world, of wherever you are. The quirky (in a refreshing, not cloying way) and artful (in the sense of being full of contemporary art) approach to a stay is fantastic. Views are great, staff is awesome, the rooms can feel a bit cramped if you spend too much time in them (especially with the shades drawn), but they have an awesome common area to hang or do work, which is ample. The canteen is great, especially the breakfast—legitimately great food, all you can eat (including barista drinks) and it’s a steal for 22 USD (as of Dec2024). Only downside is absolutely zero parking, which is not uncommon in Boston, but having a car here is an absolute nightmare. Public transit is steps away and plentiful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kaylin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for coupled. Small rooms, but manageable and the views and large bed make up for it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Colleen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the community space and comfort of the entire hotel. The staff were friendly and I was welcomed very warmly. The breakfast was good for a quick bite. Most importantly, I enjoyed the modernization and comfort of the room and its amenities. I'd definitely stay here again!
Stayed 2 nights in Dec 2024

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern and positive experience, in a great part of Boston, near Berklee School of Music and many dining options!
Stayed 1 night in Dec 2024

10/10 Excellent

Amari

Stayed 3 nights in Dec 2024

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so comfortable, modern, clean and inviting. The staff was great!
Stayed 1 night in Dec 2024

10/10 Excellent

omar

Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Nov 2024

10/10 Excellent

Johander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the Boston Area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Nicolas

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for one person crashing with no car. Parking is a nightmare. 0 front desk services. Phone number is a call center. I’m a Boston native and this was difficult to navigate even for me. (Boston rains and snows A LOT) so closest parking garage being a .5mi walk is not ideal. If you book this place, uber only. Left the rental in the car garage the entire trip.
Stayed 2 nights in Dec 2024

8/10 Good

Mehak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Simply the structure of the area
Stayed 1 night in Dec 2024

10/10 Excellent

Hannah

Traveled with group
Beautiful hotel. Came here with friends and we had the greatest time. Amazing experience, must book!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kaila

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New, beautiful property in a great location. So clean and modern- be prepared to use technology to turn your lights on! Small but perfect for a single person or couple traveling.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the check-in process and the room was outstanding
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Dec 2024