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citizenM Boston Back Bay

4.0 star property
Savor flavors from around the world at our on-site restaurant or get energized at our state-of-the-art gym. Express check-in ensures you can start your adventure right away.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for citizenM Boston Back Bay

Exterior
Terrace/patio
Lobby sitting area
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
The current price is AED 437
AED 509 total
includes taxes & fees
3 Feb - 4 Feb

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Eco-friendly toiletries
Hydromassage showerhead
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Eco-friendly toiletries
Hydromassage showerhead
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Copley Square Hotel, a FOUND Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (3329)
The price is AED 363
AED 423 total
includes taxes & fees
9 Feb - 10 Feb
Copley Square Hotel, a FOUND Hotel

About the neighborhood

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Hynes Convention Center - 6 min walk
  • Northeastern University - 10 min walk
  • Fenway Park - 11 min walk
  • Copley Square - 14 min walk
  • Boston University - 4 min drive

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

Upscale hotel near Hynes Convention Center
A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, coffee/tea in the lobby, and luggage storage
  • An elevator, multilingual staff, and smoke-free premises
Room features
All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • CanteenM

Things to do

  • 24-hour fitness center

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LED TV
  • Digital channels
  • iPad
  • iPod dock
  • Premium channels

Food and drink

  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 2:00 PM.

What time is check-out at citizenM Boston Back Bay?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street, Northeastern University, and The Shops at Prudential Center. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

citizenM Boston Back Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 510 out of 656 reviews" "
Rating 8 - Good. 94 out of 656 reviews" "
Rating 6 - Okay. 31 out of 656 reviews" "
Rating 4 - Poor. 8 out of 656 reviews" "
Rating 2 - Terrible. 13 out of 656 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast that weekend, we love the breakfast options, staffed super nice, bedroom espectacular 20/10 ❤️😍, the best sleep of my life. Thank you for everything! Will come back soon.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yuanyuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, bed was comfortable, and convenient location! Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tonya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. It was easy check in. Easy check out. Loved everything about it from the decor in the lobby, to all the light options and settings in the room. Very comfortable bed and pillows.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Love the decor and proximity to where we needed to be and walk!
Stayed 2 nights in Jan 2025

10/10 Excellent

Zaileyana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this maybe one of the best hotels I’ve stayed at, very artistic and bright. The staff were amazing and overall I think I might come back in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Myoungsu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

BEVERLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

David, east boston

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. I will be back soon.
Stayed 1 night in Jan 2025

10/10 Excellent

ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful. Excellent location. Excellent facilities and super clean
Stayed 3 nights in Jan 2025

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice hotel. We LOVED the view
Stayed 4 nights in Jan 2025

10/10 Excellent

Mariellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but contained all needed amenities. Great water pressure in shower and generously sized towels. Ability to control lighting, temperature, etc. right from the ipad near the bed. Appealing common areas with bevereages and books to borrow.
Stayed 1 night in Jan 2025

6/10 Okay

Ruth

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This is a property for wanna-be hipsters. It is a Japanese efficiency style hotel that is entirely virtual/ electronic. There is ZERO service for anything except the bar. The rooms are sized for small people or singles. The space looks cool, with interesting art, which is cool if you go to hotels for the decor. There is literally no space in your room, which is fine, if you know that going into it. We did not. The entire room is 1 king bed, 1 toilet/ shower. The bed fills the room so that there is one side for 2 people to enter. If you have to use the bathroom in the night, you literally crawl over your partner. It is like glamping in a slip-in camper or on a boat. The lack of service is inconvenient. No concierge to answer questions, no one to assist with technical difficulties; just you and your credit card and colorful monkey statues. You request cleaning on an iPad the day before, which we did, but no one cleaned our room. Someone finally knocked on the door to clean the room in the evening when we were back from dinner! This evening cleaning schedule also would have been good to know in advance. We ended up never having our room cleaned; clever system to avoid cleaning. We tried to just have them take the trash but the cleaner could not understand our request and the iPad would not do it for us. Overall, a goovy looking place, but we likely won't stay again. Not for those who prefer at least the option for some personal service and space.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay! Will definitely be coming back in the future.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ludnie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM might just be my favorite hotel chain! The hotel was impressively clean, and while the rooms are small, they’re absolutely perfect for solo travelers. The interior decor is stunning—modern, stylish, and thoughtfully designed. The staff was amazing, always friendly and helpful, which made my stay even more enjoyable. And let’s not forget the bar—great drinks and a fantastic vibe! Truly had an excellent time, and I can’t wait to stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Sompong, Mount Laurel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was TINY, which had us worried at first but we got used to it. It was clean. The bed was comfortable. Great water pressure in the shower. That's all we could ask for. Nice, friendly staff. We would definitely stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property, nice are in lobby to work and grab a drink
Stayed 1 night in Jan 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Boston. The staff are great, the Charles river view was awesome. Rooms are small......but the room for me is for sleeping...the rest of the trip is to enjoy the city. The public spaces are nice. Can't beat the location
Stayed 1 night in Jan 2025

10/10 Excellent

Cheyanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

yungyun

Traveled with family
Cool and convenient location. Nice and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Tania

Liked: Property conditions & facilities
.
Stayed 2 nights in Jan 2025