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citizenM Boston Back Bay

4.0 star property
Hotel with a 24-hour fitness center, steps from Newbury Street

Choose dates to view prices

Photo gallery for citizenM Boston Back Bay

Exterior
Lobby sitting area
Bar (on property)
Terrace/patio
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
The current price is AED 474
AED 552 total
includes taxes & fees
9 Mar - 10 Mar

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Copley Square Hotel, a FOUND Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, (3453)
The price is AED 364
AED 423 total
includes taxes & fees
9 Mar - 10 Mar
Copley Square Hotel, a FOUND Hotel

About the neighborhood

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Hynes Convention Center - 6 min walk - 0.6 km
  • Northeastern University - 10 min walk - 0.9 km
  • Fenway Park - 11 min walk - 1.0 km
  • Copley Square - 14 min walk - 1.2 km
  • Boston University - 4 min drive - 4.4 km

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

Upscale hotel near Hynes Convention Center
A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A water dispenser, an elevator, and multilingual staff
  • Luggage storage, coworking spaces, and smoke-free premises
Room features
All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • CanteenM

Things to do

  • 24-hour fitness center

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LED TV
  • Digital channels
  • iPad
  • iPod dock
  • Premium channels

Food and drink

  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 2:00 PM.

What time is check-out at citizenM Boston Back Bay?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is steps from Newbury Street and Berklee College of Music. Northeastern University and The Shops at Prudential Center are also within 10 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

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citizenM Boston Back Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 625 out of 789 reviews
Rating 8 - Good. 109 out of 789 reviews
Rating 6 - Okay. 32 out of 789 reviews
Rating 4 - Poor. 9 out of 789 reviews
Rating 2 - Terrible. 14 out of 789 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jaidene

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 2 nights in Feb 2025

10/10 Excellent

israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

keon

I loved this hotel I will definitely be back very soon !
Stayed 2 nights in Feb 2025

10/10 Excellent

michael

Liked: Property conditions & facilities
Great place
Stayed 2 nights in Feb 2025

10/10 Excellent

Ade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely safe , definitely worth the stay , Thank you Boston 💚
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realy good hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Yinuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best hotel ever
Stayed 6 nights in Feb 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was in walking distance of everything
Stayed 1 night in Feb 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily one of my fav hotels!!! I enjoyed my stay so much and was so sad to leave!
Stayed 4 nights in Feb 2025

10/10 Excellent

ENAJERO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Suleyka

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful and the staff were amazing! Can’t wait to stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Cheyanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Love the decor and proximity to where we needed to be and walk!
Stayed 2 nights in Jan 2025

10/10 Excellent

Lexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at a CitizenM and would certainly return! Check-in/out was super easy, and the rooms are so cool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property! Loved the vibe
Stayed 1 night in Feb 2025

10/10 Excellent

Carter

Excellent for the price
Stayed 2 nights in Feb 2025

10/10 Excellent

Eugena

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how easy it was to check in and check out
Stayed 2 nights in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, beautiful view
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Feb 2025

10/10 Excellent

Yuanyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, bed was comfortable, and convenient location! Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and simple, great location, very welcoming and helpful staff. Definitely in consideration for future trips
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here it was clean, staff were nice and just an all around great stay. Highly recommend the breakfast buffet!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, very clean.
Stayed 5 nights in Feb 2025

10/10 Excellent

Hesham

Excellent
Stayed 4 nights in Feb 2025