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"The apartment was much better than i thought for a 2*, it was clearly 3*+ The place was spacious and clean, the pool was great and the ambiance relaxing. The check in process was long though and only one staff member one the sink a little blocked. But overall a comfortable 4* experience for the stay."

"Heard lots of good things about Paloma Beach, and it didnt disappoint. Apartments were large, well equipped and staff were very friendly. Pool was great with lots of sunbeds, pool chairs and umbrella's available to hire for 2 euros and took away the usual 6am scrum for beds. Taxis can be ordered from reception as needed and lots of food options in walking distance. Had a great 10 night stay and have booked again for October. Fantastic apartments and highly recommended "

"We love this hotel. It’s clean, friendly staff, amazing entertainment staff and kids club staff, great location. Hotel is a bit dated now and could do with a revamp but another great stay! "

"Hassle free holiday."

"Very friendly and helpful staff. Excellent catering. "

"We loved this hotel, we upgraded to pool room over looking Mediterranean hotel. I did water aerobics in our pool to theirs aqua areobics each day! We also had sea view. The maids came every day, work very hard, staff at breakfast are kind, friendly and also work hard. The reception team are warm, helpful, there was nothing not be pleased to help with. The concierge, charming- you are treated lovingly by all staff so hats off to you all! The building is 30 years old, still is outstandingly beautiful in architecture, romantic in nature but just needs a little tlc as all 30 year old buildings do. I hear it is due to a renovation soon, I cant wait to come back and see! It’s right on beach and smack bang in golden mile, ideal location being surrounded by bars and restaurants. The pool little cold and small but we went over to the Mediterranean- although it’s 27€ per room unless you wait till after 6 for cards to work. We enjoyed the ‘History’ show that’s underneath hotel in huge auditorium. You can get discount if stay at cleopatra. Breakfast was great selection but after 10 days was too repetitive, but the beautiful pianist, whose talent is incredible, is worth to attend just to hear her play 💛 The beds are big roomy and comfy, high ceilings, dark and quiet rooms, the terrace was a dream with pool, comfy sun loungers, parasol, outside shower, we hardly left it. Bathroom lovely with nice toiletries, hot water a good pressure on shower. I recommend here and can’t wait to return!."

"Anybody reading this take stock, booked this hotel on a quick break to Tenerife. The hotel was excellent, Location walking distance to beach, shopping, restaurants. Management were very professional, polite, helpful. Catering staff took pride in their hospitality making sure food was presented and cooked to a high standard Cleaning staff who were always extremely busy in hotel and accommodation, pool and bar deserved a special mention. 35 years travelling hotels with business and pleasure, far more than most people could imagine this hotel provides everything you need. Some major chain hotels in uk could do with a week holiday here to understand customer focus. Thank you I will return."

"Top hotel in the centre of Las Americas "

"Lovely complex set back from the main areas, but in easy reach of the beach, restaurants, bars, and supermarkets nearby. I booked a one-bedroom apartment. The whole apartment was wonderful. The kitchen was really well-equipped, with a washing machine, full oven, microwave, coffee machine, and a good range of cooking utensils, so you could use the apartment for a self-catering holiday. Nice big balcony with table and chairs and 2 sunbeds. One little minus, I was in an apartment that overlooked a bar and restaurant and kids' play area, so it was a bit noisy at times, but just ask to stay away from the kids play area and bar/restaurant. But this one minus wouldn't stop me from going back. The swimming pool area is great, a heated pool I went in mid-April) and lots of sunbeds and a nice, friendly vibe. Staff are really friendly and very helpful, "