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"The hotel deserves its rating. The staff were attentive, friendly and always there to be helpful. The rooms were spacious, we were upgraded, modern and very stylish. Faultless stay. Would definitely go back."

"Great hotel and very central to all the attractions. Bars and restaurants are within walking distance from the hotel. Staff all lovely and welcoming. "

"Will definitely be back! The staff were amazing!"

"Exceptionally clean. Staff very friendly and rooms are beautiful "

"Can’t fault the hotel and spa facilities. Staff were efficient rather than warm. One note of caution to light sleepers. The property overlooks a busy dual carriageway so inevitably there is quite a bit of traffic noise on that side of the building and noise ingress. Ear plugs for light sleepers will be important plus to guard against inconsiderate guests at 0230. Bath towels are small, toiletries are good quality. No milk in room, only creamers - hope that helps 🙏"

"Adult only hotel, great location, right in the Old Town Square. Breakfast, great choice and hot food to order. Rooms of good size, Prosecco and fruit in our room on arrival and a bottle of white wine left for us on the eve of our departure. Great service and very polite staff."

"Hotel is perfectly situated for trips for walks into Kazimierz, river, castle, Banksy museum and Old Town. Railway station is 5 mins walk with easy access to Salt Mines and Auschwitz, so no need to book tours through hotel, and you’ll save money. Bikes are also available through hotel. Hotel has two great restaurants and breakfast is exceptional! In foyer is free tea and coffee throughout the day. There’s a steam room, sauna, massage and gym downstairs. Rooms are very comfortable and everything is operated through an iPad. Only downside was a lack of wardrobe, but hanging is space is available, but it’s not ideal!"

"Close to central station, transportation convenient, friendly staffs and clean rooms."

"Hotel was perfectly situated a short walk from all sites. Very clean and tidy. Staff were very helpful."