Find All-inclusive Hotel in Zona Dorada

"I only give 4 stars to hotel because there's 2 elevators and only one was working so it was taking forever to use it, and internet was very slow "

"Nice swimming pools but you have to pay extra to use the infinite one. Seems to find new ways every year to get more money from you."

"En general la experiencia es buena, es mi tercera visita al hotel y se aprecia el daño de Otis, sin embargo hay cosas que pueden mejorar bastante, los baños, no obstantre que se aprecian limpios, ya se ven deteriorados, en las cocinetas, anteriormente tenían unos pequeños frigobares, algunas luces de la habitación (1575) tienen corto o de plano no encienden (interrupotor inmediato al ingresar, prende desde la sala); los cajose del closet ya requieren un cambio, cueta trabajo abrilos y cerrarlos;...

"Excelente ubicacion y servicio. La comida muy muy buena. El personal de primera."

"Elevator not working, no towels, no phone in the room ,room not nice. I order towels and they tell me in 10 mts and pass 1 hour already "

"It’s very nice location and easy to move around. The room view was amazing. "

"I have chosen this hotel for low price, but in reality Acapulco in general has been in restauration cause huracan Otis,"

"Nightmare hotel! We booked 2 nights and checked out the day after check-in!.. Old unmaintained building! Rooms are terrible, rusted out shower heads! Death trap elevators! Horrible pool! Pictures on hotel.com website are from god knows when!.. "