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"We enjoyed our stay at this onsen hotel. The staff were very accommodating and made us feel welcome, and we were able to use the private onsen, which was refreshing after a long day. The only downside was that the room smelled strongly of gas due to the gas heaters, but we adjusted to it. The best part was waking up to a foot of snow! Very beautiful. "

"Great blend of modern amenities with traditional ryoken hotel. Welcoming and hospital staff. Beautiful surroundings and atmosphere, specially during winter. Close to snow monkey park. Just wish there was more hooks to hang the towels. Overall great stay and highly recommend. "

"Excellent location and staff were attentive to any questions we had. "

"Staff was very friendly and accommodating since i had to check out before the available checkout time. Clean waa absolutely spacious and clean. Love having my own open air bath! I definitely would come back fo spend more time there."

"Wonderful ryokan-style hotel. Stayed for 2 nights with half-board, and the meals (dinner and breakfast) were excellent. The staff were attentive and engaging, taking the time to introduce the dinner menu to us. Chose this place for my children's first ski experience. Just a 30-minute drive to Shiga Kogen where all the ski resorts are. The hotel offers both indoor and outdoor onsens. Simply superb for a hot, relaxing soak after a day on the ski slopes. Highly recommended! "

"This is my 3rd time in Nagano and this is the best place I’ve stayed! Staff are super friendly and really accommodating. The monkey park is so close and you can take a shuttle from the hotel to the park, if reservations are full they even call you a taxi. 10/10 stay"

"Loved our stay, the staff were absolutely lovely and made it so warm and welcoming. Definitely recommend "

"Very quiet and relaxing Ryokan in Yamanouchi Onsen Town. I think I was the only person staying here at the time. I had the Onsen all to myself for the night I was there and I wish I had booked one extra night because the Onsen was very relaxing. The staff/owners are super sweet and wonderful people. They even offered me a ride up to the snow monkey park entrance when I arrived. The rooms have an excellent view of the mountains. Hot water and tea cups are waiting in your room when you arrive. The thermos' last a long time because I still had hot water in the morning for a tea on the balcony to watch the sunrise. Breakfast is basic continental. The fruits were super delicious and the bread for toast was fresh baked. The mattress was comfy and cozy, I fell asleep within minutes of laying down. Highly recommend staying here for a night or two if you're looking for a quiet and relaxing getaway in a cute mountain town."

"Food was amazing! Everyone was really accommodating and friendly. The location is right next to the snow monkey park. Would recommend this hotel to any friends visiting Nagano. "