An indoor mineral hot spring (onsen), shopping on site, and a restaurant are just a few of the amenities provided at Kusatsu Onsen Hotel Resort. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
Free self parking
Japanese breakfast (surcharge), a free area shuttle, and hot springs on site
An electric car charging station, a vending machine, and an elevator
Room features
All 103 rooms include comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
Turndown services and slippers
Flat-screen TVs with premium channels
Refrigerators, daily housekeeping, and electrical adapters/chargers
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Electric car charging station on site
Free area shuttle
Food and drink
Japanese breakfast available for a fee daily 7:00 AM–9:00 AM
1 restaurant
Restaurants on site
レストラン しゃくなげ
Things to do
Hot springs
Shopping
Family friendly
Free area shuttle
Refrigerator
Conveniences
Elevator
Front-desk safe
Reception hall
Vending machine
Guest services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Ski equipment rentals
Turndown service
Spa
2 indoor/outdoor hot springs
Hot springs open from 2:00 PM - midnight
Hot springs water temperature (Fahrenheit) - 108
Indoor hot springs
Indoor mineral hot springs (onsen)
Outdoor hot springs
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robe)
Accessibility
Elevator
More
Designated smoking areas
Room amenities
Bedroom
Bed sheets
Bathroom
Towels
Toothbrush and toothpaste
Entertainment
Flat-screen TV
Premium channels
Food and drink
Refrigerator
More
Electrical adapters/chargers
Phone
Safe
Slippers
Turndown service
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 群馬県指令吾保第000941-00000012
We should mention
Hot springs access available from 2:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Ryokan Kusatsu Onsen Hotel Resort Kusatsu
Kusatsu Kusatsu Onsen Hotel Resort Ryokan
Ryokan Kusatsu Onsen Hotel Resort
Kusatsu Onsen Hotel Resort Kusatsu
Onsen Hotel Resort
Kusatsu Onsen
Onsen
Ryokan Kusatsu Onsen Kusatsu
Kusatsu Onsen Ryokan Kusatsu
Kusatsu Onsen Hotel Resort Ryokan
Kusatsu Onsen Hotel Resort Kusatsu
Kusatsu Onsen Hotel Resort Ryokan Kusatsu
Frequently asked questions
Is Kusatsu Onsen Hotel Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Kusatsu Onsen Hotel Resort?
Self parking is free at this property.
What time is check-in at Kusatsu Onsen Hotel Resort?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Kusatsu Onsen Hotel Resort?
Check-out is at 10:00 AM.
Where is Kusatsu Onsen Hotel Resort located?
Situated in the mountains, this ryokan is within a 15-minute walk of Kusatsu Town Onsen Museum and Yubatake. Jizo Hot Spring and Kosenji Temple are also within 15 minutes.
Kusatsu Onsen Hotel Resort Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 47 out of 203 reviews" "
10 - Excellent
47
Rating 8 - Good. 82 out of 203 reviews" "
8 - Good
82
Rating 6 - Okay. 48 out of 203 reviews" "
6 - Okay
48
Rating 4 - Poor. 19 out of 203 reviews" "
4 - Poor
19
Rating 2 - Terrible. 7 out of 203 reviews" "
2 - Terrible
7
6.6/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Good
Peter, San Jose
Traveled with partner
20 October 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Onsen. Require renovation. Limited local transportation to move around. Staff very helpful, Food quantity too much and quality need to be improved.
Outdated and very disappointed.
Need to spend some money to redo paint, hallways and most flooring. Also really needs a deep clean. Roof and higher parts of walls in room were dirty/dusty. Bathroom taps all leaked, including the toilet.
Wifi didn’t work in our room, only reached the lobby and first floor.
We stayed for three nights our breakfast is still the same menu so we expect everyday is different but unfortunately it is not. But all is fine the staff are very nice