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"Staff were lovely, rooms were clean and the complimentary breakfast was great."

"Great service, excellent food and the drinks offering was exceptional. Best I've seen in any hotel. Breakfast was decent too. Spa and gym facilities were excellent, loads of equipment. I had an executive room which was the best on offer. It was tired, not particularly clean either. Loads of dust behind the TV and there were stains on the bed runner. The door handle of the bathroom opened directly on to the edge of the shower glass, stupid design floor. Someone unknowingly opens the bathroom door too hard and thats a disaster waiting to happen. Needs addressing urgently. Finally, the lighting in the car park is very poor. Extremely difficult to see where you're walking when moving from the gym back to the hotel. Aside from that, the stay was great. "

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"Me and my daughter had the most wonderful festive break. The hotel was decorated beautifully. The food, Christmas cocktails, and the festive afternoon tea were fabulous and all the staff were so friendly and professional. We can’t wait to come and stay again next year. "

"Amazing all round "

"Beautiful hotel, great food, fantastic staff "

"First class great location "

"Amazing, staff super. The rooms were spacious and beds huge. Place looked so festive. The gardens outside were stunning. "

"Great location in the heart of Shrewsbury, excellent breakfast and wonderland helpful staff. "