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"No hot water in the first room and broken tap in the second "

"The property was ideal for our break, very clean and well kept. Staff that we interacted with were friendly and helpful and polite. The only thing we were disappointed with was that the sauna wasn't in operation but everything else was great and as described. We travelled to Chester by train and found the public transport and taxis very reasonably priced with the local buses stopping almost outside of the hotel drive. We would have no hesitation in staying here again, a very good experience overall. Paul and Jean "

"Super clean rooms, welcoming, great food"

"Staff were friendly, dinner and breakfast were exceptional. The room was comfortable and spacious for a family of four. Spa was outstanding and the children enjoyed the adventure hunt. A great place to stay!"

"Staff were friendly and helpful, beds are very comfortable. Breakfast was good.Overall excellent for the price. The hotel is very close to everything and there’s on sight parking for a fee."

"Spacious, clean rooms. Hotel itself is a little dated but still, nice and clean and great it has breakfast included!"

"First bisit to hotel great atmosphere room was great and good service all round defo will go back "

"Hotel great staff couldn’t do enough for you Food was very tasteful"

"really good experience"