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"I arrived late at night trains were delayed. On arrival the system was down but every care was taken to accommodate me whilst they got things back up and running. Suhur was only served until 2 am and no hot drinks but reception staff could see how tired I was and made arrangements for suhur to be served at 3am with hot morrocan tea. It the little things that set apart great customer service. I was really happy and amazed at the service that an offered. . "

"The staff were amazing and the room was very big "

"Nice and big hotel, unfortunately it is under renovation, the front entrance and pass way are covered by metal fence. Lobby is spacious, rooms are little bit dated, shower head doesn’t work well. Breakfast was not what we expected, but at least they have omelette and coffee, selections of bread. "

"Very nice property area not good unsafe "

"Wonderful authentic Riad (well technically a dar but look that up!). With amazing staff. They can organize anything for you and you only pay the people who drive you/provide the service. Amazing!breakfast is great and varied. "

"I recently had the pleasure of staying at Palais Medina Riad Resort, and it was an unforgettable experience. From the moment I arrived, I was captivated by the breathtaking architecture, which beautifully blends traditional Moroccan elegance with modern luxury. The atmosphere is serene, making it the perfect getaway for relaxation. One of the highlights of my stay was the exceptional service. The staff went above and beyond to ensure every aspect of my visit was perfect. They were warm, welcoming, and always ready to assist with a smile. "

"Riad Fes is a gorgeous property with Moroccan architecture and decor at its finest; it perfectly combines unique character and luxury. The rooftop has beautiful views of the city and Rif mountains. Anoüæŕ was a great bartender and server who was so happy and helpful. He went above and beyond to make us comfortable. We really enjoyed the Andalusian music at dinner and the musician Bernise was very welcoming. We recommend trying the eight Moroccan salads at the Restaurant Gayza. The Valentine’s Day rose petals, Fez traditional hats, and heart-shaped pavlova and chocolates were very cute for celebrating. They easily coordinated day tours and excursions for us. We were confused by the light switches in the room and the luggage service was delayed but were minor inconveniences. Most guests were American as well. All in all, it was a wonderful 3-night stay in Fes! "

"The breakfast was lovely, fantastic view from the bar and it was very clean and safe. Walking distance from the big shopping Center Carefour.. highly recommended, we had a lovely room 110, which we loved as it with a courtyard and we could relaxed after the busy day sightseeing. "

"This hotel is supposed to be 4 star hotel, rooms look dirty and I even find a cockroach in the bed."