Find Hotel with a Concierge in Village Road

"Beautiful resort! The spa was great. I would recommend. Only complain would be to heat the lazy river pool, it was freezing, colder than the ocean, so it wasn’t as relaxing as it could have been. "

"Nice Staff, good food, amazing heated pools and water slides by the beach"

"Great"

"It was amazing!"

"So far as the hotel is concerned I do not have a single complaint about. The rooms and public areas were clean and well tended, the gardens are a delight. All the staff we encountered were very friendly and bent over backwards to provide excellent service. A special shout out to Romel in Yades - though there were many others whose names I did not get; he served us every breakfast and lunch. We also had massages in the Spa which were excellent. The only area of concern was in respect of the beauty salon, we were offered and accepted on my part 2 x facials and 2 x manicure my partner also had a 2 x pedicure. He was reasonably happy with his pedicure, but the manicure and facial fell well short of what I would expect. Facial - no cleanse at start just 3 consecutive masks; each wiped off which a damp sponge not properly cleansed and lastly a lick of moisturiser whole time 23 minutes- usual time one hour, Manicure no finger soak no hand massage, poor filing of the nails used a sawing motions when it should be one way rough and hurried treatment of cuticle, but worst of all the clippers etc were not sterilised between customers. Total time 17 minutes usual time one hour. As the deal included two I went back to see if that had been a bad day - but know just even quicker and new clear nail polish was applied over old instead of removing it. I doubt any of the staff are professionally trained."

"Nice all inclusive hotel. Food was plentiful but unimaginative. Staff were very good but they do not explain the different levels of all inclusive covered depending on the colour of the wristband."

"If you want to avoid the hustle of Hurgadha downtown and enjoy a serene atmosphere this is the place. The property is well maintained and has excellent food options. The executive chef Pappu Singh went above and beyond to celebrate our anniversary. "

"Good customer service. All installations renewed. Good WiFi. Good food. Highly recommended "