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"Fantastic customer service! Brian went above and beyond the expected. Very friendly and informative. He made by partner's daughter beam with happiness with the sweet treats and his wonderful magic show! Yana on reception was also brilliant. They both deserve a special mention."

"Lovely stay, but when staying on the ground floor really noisy can hear every conversation and laughter as people come in from a night out so we didn’t sleep well. I actually forgot from last time and should have asked for a room upstairs as we needed to sleep and leave to drive out early. "

"Super friendly staff. Clean, modern property. Decent sized rooms. Would definitely stay again."

"Excellent modern hotel in the centre of Newcastle and 2 mins from the station. Stayed in a family room which was spacious and had a bunk bed which the kids loved. Room was new, spacious and quiet. Excellent value for money. "

"Fantastic experience. Was able to get checked in early. Bonus. Spent some time in the complimentary spa. And a fab night relaxing for a well earned rest to rewind and recharge. Highly recommended!!"

"The hotel was clean and staff were friendly and helpful, breakfast was amazing with lots to choose from. Only downside was we couldn't park in the hotel car park as was full so ended up paying £24.50 for a car park overnight."

"Wonderful location, and friendly service"

"Lovely staff Quiet room Lovely food in the restaurant "

"Parking space would’ve been a bonus"