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Four Points Flex by Sheraton Newcastle

3.0 star property
Hotel with a 24-hour front desk, near Quayside

Choose dates to view prices

Photo gallery for Four Points Flex by Sheraton Newcastle

Shower, free toiletries, hair dryer, towels
Reception
Reception
Shower, free toiletries, hair dryer, towels
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AED 179
AED 214 total
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Double Bed, Non Smoking, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE

What's nearby

  • The Glasshouse - 11 min walk - 0.9 km
  • St. James' Park - 11 min walk - 1.0 km
  • Quayside - 13 min walk - 1.1 km
  • University of Newcastle-upon-Tyne - 14 min walk - 1.2 km
  • Utilita Arena Newcastle - 18 min walk - 1.5 km

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪Newcastle Tap - ‬2 min walk
  • ‪The Head of Steam Newcastle - ‬2 min walk
  • ‪Perdu - ‬2 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Empress Bar - ‬2 min walk

About this property

Four Points Flex by Sheraton Newcastle

Hotel near St. James' Park
Near Quayside, Four Points Flex by Sheraton Newcastle provides a coffee shop/cafe, a bar, and conference space. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), luggage storage, and a TV in the lobby
  • Smoke-free premises, an elevator, and a banquet hall
  • A front-desk safe, 1 meeting room, and coffee/tea in the lobby
  • Guest reviews give top marks for the overall value, helpful staff, and location
Room features
All 98 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

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AED 307 total
includes taxes & fees
5 May - 6 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 20 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Frequently asked questions

Is Four Points Flex by Sheraton Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points Flex by Sheraton Newcastle?

Four Points Flex by Sheraton Newcastle doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Newcastle?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Four Points Flex by Sheraton Newcastle?

Check-out is at 11 AM.

Where is Four Points Flex by Sheraton Newcastle located?

Located in Newcastle City Center, this hotel is within a 15-minute walk of Bigg Market, St. James' Park, and Quayside. Newcastle-upon-Tyne St. Nicholas' Cathedral and Castle Keep are just steps away. Central Station and Central Station are within a 5-minute walk.

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Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

sharron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay, very relaxed. Would definitely book again!
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Amenities
Outstanding customer service from front desk to manager to breakfast to housekeeping best hotel ever
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Walk to just about anywhere you need.
Stayed 1 night in Mar 2025

8/10 Good

simon

Liked: Amenities
Room was very good, lots of space although booked a larger room. Bathroom a bit small. Very convenient for station and town centre.
Stayed 6 nights in Apr 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, terrible pillows, may as well have slept on a flannel
Stayed 1 night in Apr 2025

6/10 Okay

Kamil

Liked: Staff & service, amenities
Place it’s ok but for that’s price you can stay in betters hotels
Stayed 1 night in Mar 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service
I've stayed at the Newcastle Sleeperz Hotel a few times and never had any issues. The location is convenient for public transport with various parking options available surrounding it too. The city is within walkable distance for food and drinks too! The only issue i have is with the showering facilities. The water doesn’t always come out hot which can be a inconvenience.
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time the staff was so helpful, kind and thoughtful. It was like staying with family. Couldn't have been any better, thanks so much. Audrey and Mark the managers run a great staff. Even though the hotel was going through a renovation and name change from Sleeperz to Four Point Flex by Sheraton they made our stay comfortable and put us first and kept everything clean and tidy. We would like to thank all the staff members expecting Shannon, Ruben, Gabriel, Sebastian, Lauren, Michael, and Julie for making our week stay so welcoming. We will be back again some day. Love always from Victoria, B.C. Canada Kim and Janet
Stayed 7 nights in Mar 2025

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bed was really hard,, didn't sleep for 2 nights,, between that and constant trains going by,,had a "do not disturb" sign up on my door,,while in the shower,,was constantly door knocked by staff to put up a net curtain, they knew I wasn't happy,, about it,,but did they care ,,NO.
Stayed 2 nights in Mar 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Walk to just about anywhere you need.
Stayed 1 night in Mar 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Surjinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean, and the bed comfortable. Noise isolation between the room and that corridor was non-existent, so I was woken up every 30 minutes or so all night by people walking by talking. Something was wrong with the wiring in the room as none of the plugs except the TV one would charge my phone. They were too low voltage for my Samsung phone which came up with a warning to check my charger, but would charge an iPhone mini, albeit extremely slowly. I tested it by plugging the TV into one of the other plugs, and it wouldn't even turn on. This seems intentional, as the TV plug is a different type. Boggles the mind why it'd be like this, though. The price is cheap, but if you value a good night's sleep and electricity, I'd look elsewhere.
Stayed 1 night in Oct 2021

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cute clean room and very well kept. staff was helpful and friendly
Stayed 3 nights in Oct 2021

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a weekend trip by train. Great hotel, some noise from nearby bar but that died down by midnight. Just round the corner from the Castle.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019