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"The hotel is very nice overall. There is a shuttle from the airport with a round trip at £12. Cheaper than a taxi. The lobby, restaurant, bar area, and lounge are fairly chic. Makes you feel luxurious even if you’re travelling for business. Most importantly, the room was immaculately clean and well-decorated. The bed was very comfortable. Slept soundly. It was a bit cold temperature-wise, even with the heat on—but turning the heat off, actually raised the temperature by several degrees—just by keeping the lights on for a couple of hours. The staff was not very friendly— a bit snobbish, really, but they did what was needed. Plenty of restaurants to order from around there—a good thing, because the menu is expensive and limited."

"Very good hotel and very good Asian restaurant "

"I always enjoyed my stay at this hotel we only thing I don’t like about it is I am got a big choice"

"The staff was incredibly helpful and the facilities were top notch for an airport adjacent hotel. Would recommend to anyone looking for accommodations near Heathrow airport. "

"Great hotel , best if you fly in and out of T5"

"The only one actually inside a terminal at Heathrow T3 this suited us really well for an early start the next day. Checked our bags the night before flying so really easy. They offer some purchases at reception but there is the M&S nearby too. Staff friendly and helpful, even offered our son a little bag with some biscuits and colouring as it was Xmas."

"Nice & Easy Check In Process. "

"The ibs hotel servibe excellent "

"Clean modern hotel that you can walk to from Terminal 4 at Heathrow in London. Room was large and modern. Breakfast was good and free. You can get to other terminals via tube and shuttle bus that runs every 30 minutes. Costs about 10 US dollars. Just needed it for an early flight but it was great."