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"The swimming area was very good, clean and staff approachable. The evening meal was another matter. I am diagnosed coeliac and when l told them one waitress thought gluten free and coeliac were two different intolerances. When the manager was told , he bought me pages and pages of listings for me to check whether what l was ordering was g/f. Not very helpful! However breakfast was more understanding, knowledgeable and helpful. One person in every 100 according to the BBC this very morning are coeliac and small cafes and larger chains are now all geared up with g/f listed on menus, it’s about time Best Western got up to date with gluten free as well or someone could be very ill with the restaurant staff lack of knowledge about intolerances. "

"Lovely hotel with friendly staff. Had everything you need, kettle, iron, hairdryer, towels. Breakfast was fabulous. Good location for visiting the Cotswolds."

"We’ve just arrived home from a one night stay and we’re very impressed with this hotel. This is a quintessential British old fashioned luxury hotel. The rooms are all individual and ours was very large with a wonderful view of Cheltenham racecourse. The oak panelled dining room, gave a feeling of grandeur without being stuffy and the food and serving staff were excellent both at dinner and breakfast. The hotel grounds are magnificent and we made use of the heated outdoor pool and spa, which was clean and not too busy. Overall we thoroughly enjoyed our stay and wish now we had booked for longer."

"Quiet and safe and parking. Some of the staff very nice and helpful. "

"Staff were so helpful"

"Brilliant!! We had a lovely time staying here with my family on our Easter Holiday. Breakfast was nice and fresh. The outdoor park was also a bonus for my young child to play. Good location to go to Cotsworld and Legoland Windsors. "

"Good size room with comfortable beds. Pool and sauna and steam room in good order. Easy for travel to glocester and airport as well Cheltenham "

"A great base for a weekend stay in Cirencester. The hotel is in the middle of town so a great location to explore the town & surrounding areas. The hotel is lovely & rooms well equipped & very comfortable. Breakfast was outstanding, a great selection of options on offer, everything was delicious. Would stay again if visiting this area. "

"A brilliant stay, bery convenient for the local restaurants. Highly recommended. "