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"The staff could not have been nicer! So patient with us. We had purchased alcohol, duty free, at the airport, as advised. When we arrived our room refrigerator did not work. We discovered that there was NO ice machine in the hotel except at the bar. To ice our beer and drinks we had get it from the bar. The frig was never fixed but we were comped several meals at the restaurant. We were told we used more ice than the entire rest of the hotel. Ha Ha. As I said the entire staff was very nice and took care of us without complaint. Thank you. "