Find Hotel with a Concierge in Porta al Prato

"Great hotel but I wasn’t offered any VIP perks and had to pay for full price for breakfast, despite the VIP discount mentioned when booking. I had a faulty toilet seat in the bathroom and when trying to book services, I was told I had to book a day in advance, even though I was only staying for one night. "

"Awesome staff who go above and beyond "

"Excellent hotel - very convenient location close to many major attractions "

"Overall, it was a great stay. The lobby was modern, spacious and nicely designed. The staff spoke English well. They were very polite and professional. The bed was stiff and comfortable. The room had very nice lighting. The location of the hotel is a bit out of the way, not a desirable view outside, but wonderful on the inside. However, there is a laundromat just a few minutes walk away. Bring a credit card and your own detergent. There was one brief adverse event I witnessed in the lobby with...

"Late arrival into Florence via train so looked for a place to stay near SMN station. The B&B was abt a 5 mins walk. Self check in instructions were provided , all worked ! It was late so we were tired. Elevator is a bit old and small so if you have a lot of people or luggage it may take a few trips! Hostess was nice , did not have the optional breakfast option. "

"The area was sort of "industrial." I found one very nice restaurant, the Fish Garden, but otherwise sort of a business district. That made the B&B affordable. The B&B did NOT offer breakfast, which was important to me. WHY do they call themselves a B&B? Also the staff person would only communicate with me using WhatsAPP. Experienced travelers know that, but I was a newbie, so the manager could not communicate with me at all. There was no staff there when I arrived, when I awoke in the...

"Great value for your money "

"The hotel was a bit run down. Needs urgent renovation!"