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"The staff is extremely kind!!"

"The family room was beautiful and worked really well for our family. I loved the unique decor! Despite being on the 2nd floor in a busy part of the city, it was fairly soundproof. The real standout was the fantastic staff who really went above and beyond to make our stay as comfortable, safe, and interesting as possible. They were very helpful in many ways, including getting us tickets to a water puppet show. Massages at the spa were great and my kids LOVED the breakfast buffet. Great location for exploring Hanoi old town."

"What made the stay here exceptional? The staff, everyone is incredibly helpful, kind, friendly simply wonderful. "

"Great luxurious place "

"This hotel is a pure gem we loved this and was sad to leave. From the moment we set foot into this hotel we were looked after and they could not do enough for us even give us 2 young girls as tour guides who took us around and showed us the sites where to eat and drink anything we wanted they took us and such lovely girls. We only had breakfast which was spoilt for choice was that nice and our room was amazing could not have picked a better hotel so happy and would return here next time we visit."

"Amazing service and beautiful hotel! 10 out of 10!!"

"The area was cool with heaps of shopping and food options. the staff were amazing!! very helpful and friendly!! would definitely recommend!!"

"The staff is outstanding. They are polite, professional, respectful and hospitable - they made the stay outstanding. The rooms are on the smaller side, but very comfortable. The location is outstanding and just a short walk from several must see sites in the Old Quarter. The shopping and eating recommendations were flawless. Would definitely stay here again."

"I was with my girlfriend for 3 days and I enjoyed the hospitality that the hotel provided. I love it "