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"It was definitely one of our best trips and hotel stays. Upon arriving, all the staff welcomed us and made us feel at home. There are three beautiful pools and easy access to the private beach. I highly recommend the half-board package. The food was good, with generous portions. Overall, it was a flawless stay for three nights. Thank you! "

"Great place for a family holiday, next to vinwonders and vin Safari "

"Novotel is definitely a great resort for families. It has a ton of amentities including a weekly activity schedule that has something for everyone. Free bicycles, tennis, kayaking, paddle boarding, etc. Always something to do if you'd prefer to stay on resort grounds. The staff are very friendly and are quick to help. I know it's not common outside the US, but tipping the buggy drivers or room cleaners is always appreciated. Negatives Tourists. The amount of families that do not watch their kids, let them run rampant or the amount of adults that act incredibly entitled is astounding. During my 4 days, I witnessed a grown man sitting in the entrance fountain lounging like it was a pool, a woman take a paddleboard that was reserved for another guest and would not return it even after I told her the rental guidelines, a father letting his child walk along the outside border of the infinity pool on the other side of the glass where the drop was about 4 meters. If you go travel to another country that's not your own, please don't be that kind of tourist. "

"Great service and very friendly staff"

"Booked a room with pool access which was a little misleading as the pool which is outside the room is about knee deep. Other than this was lovely hotel very clean, breakfast was amazing so much choice and variety. Hotel has its own stunning private beach too. One of them hotels where you don’t need to leave "

"Very nice, clean, relaxing resort."

"Outstanding resort with calm and clean private beach."

"It was a wonderful stay in Sheraton Phu quoc long beach resort. Very family friendly place, staff is polite, very clean rooms, amenities are great. Pool and pricate beach area. Definitely will come again"