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Best Western Premier Sonasea Phu Quoc

5.0 star property
Luxury resort on the beach, with outdoor pool

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Photo gallery for Best Western Premier Sonasea Phu Quoc

Exterior
Lobby
Terrace/patio
Outdoor pool, pool umbrellas, sun loungers
On the beach

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
  • Room service
The current price is AED 336
AED 381 total
includes taxes & fees
4 May - 5 May

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
TV
Bidet
Private bathroom
Rainfall showerhead
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 2 Queen Beds, Non Smoking, Balcony (Living Room)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
TV
Hair dryer
Bidet
  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Balcony

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
TV
Bidet
Private bathroom
Rainfall showerhead
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
TV
Hair dryer
  • 116 sq m
  • Sea view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Luxury Villa, 5 Bedrooms, Non Smoking, Kitchen (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Luxury Villa, 5 Bedrooms, Non Smoking, Kitchen (Living Room)

Highlights

Yard
Separate dining area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
Dining table
TV
  • 338 sq m
  • Sleeps 9
  • 3 King Beds and 4 Twin Beds

View all photos for Executive Suite, 3 Bedrooms, Non Smoking, Sea View (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 3 Bedrooms, Non Smoking, Sea View (Living Room)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
TV
Rainfall showerhead
Bidet
Bathrobes
Hair dryer
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Standard Villa, 5 Bedrooms, Non Smoking, Beachfront (Living Room;Presidential)

View from room

Standard Villa, 5 Bedrooms, Non Smoking, Beachfront (Living Room;Presidential)

Highlights

Yard
Separate dining area
Private pool
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
TV
  • 560 sq m
  • Beach view
  • Sleeps 9
  • 3 King Beds and 4 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
TV
Rainfall showerhead
Bidet
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Partial Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 King Bed, Balcony, Partial Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
TV
Rainfall showerhead
Bidet
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Sea View (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 2 Queen Beds, Non Smoking, Sea View (Living Room)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
TV
Rainfall showerhead
Bidet
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Villa, 3 Bedrooms, Non Smoking, Kitchen (Living Room)

Deluxe Villa, 3 Bedrooms, Non Smoking, Kitchen (Living Room) | Minibar, in-room safe, desk, iron/ironing board

Deluxe Villa, 3 Bedrooms, Non Smoking, Kitchen (Living Room)

Highlights

Yard
Separate dining area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
Dining table
TV
  • 212 sq m
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Executive Room, 1 King Bed, Balcony, Sea View (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Balcony, Sea View (Living Room)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
TV
Rainfall showerhead
Bidet
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
TV
Bidet
Private bathroom
Rainfall showerhead
  • 37 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Balcony, Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Room, 2 Twin Beds, Balcony, Sea View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
TV
Bidet
Private bathroom
Rainfall showerhead
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony (Living Room)

Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Balcony (Living Room)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Kitchenette
TV
Bidet
Private bathroom
Rainfall showerhead
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room;Presidential)

Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room;Presidential) | Minibar, in-room safe, desk, iron/ironing board

Suite, 3 Bedrooms, Non Smoking, Balcony (Living Room;Presidential)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Dining table
TV
Hair dryer
  • 187 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Villa 03 Bedrooms With Private Pool

Minibar, in-room safe, desk, iron/ironing board

Deluxe Villa 03 Bedrooms With Private Pool

  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Executive Three Bedroom Suite

Minibar, in-room safe, desk, iron/ironing board

Executive Three Bedroom Suite

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite With 02 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Executive Suite With 02 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room With Balcony

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room With Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Twin With Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Twin With Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grande Suite With 03 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Grande Suite With 03 Bedrooms

  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

View all photos for Luxury Deluxe Villa 05 Bedrooms With Private Pool

Minibar, in-room safe, desk, iron/ironing board

Luxury Deluxe Villa 05 Bedrooms With Private Pool

  • Sleeps 10
  • 3 King Beds and 4 Twin Beds

View all photos for Executive Deluxe With Living Room

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe With Living Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room With Balcony

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room With Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Deluxe King With Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe King With Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Villa with 05 Bedrooms with Private Pool

Minibar, in-room safe, desk, iron/ironing board

Luxury Presidential Villa with 05 Bedrooms with Private Pool

  • Sleeps 10
  • 4 Twin Beds and 3 King Beds

View all photos for Presidential Villa

Minibar, in-room safe, desk, iron/ironing board

Presidential Villa

  • Sleeps 10
  • 3 King Beds and 4 Twin Beds

View all photos for Deluxe King Pool View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Pool View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Sea View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite 2 Bedrooms Sea View

Minibar, in-room safe, desk, iron/ironing board

Executive Suite 2 Bedrooms Sea View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Grande Suite 3 Bedrooms Sea View

Minibar, in-room safe, desk, iron/ironing board

Grande Suite 3 Bedrooms Sea View

  • Sleeps 6
  • 2 Double Beds and 2 Queen Beds

View all photos for Premier Deluxe King Partial Sea View

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe King Partial Sea View

  • Sleeps 2
  • 1 Queen Bed

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Exterior

InterContinental Phu Quoc Long Beach Resort by IHG

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  • On private beach
  • Pool
  • Breakfast included
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9.2 out of 10, Wonderful, 352 reviews
The price is AED 749
AED 850 total
includes taxes & fees
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About the neighborhood

Map
Duong Bao Hamlet, Phu Quoc, Kien Giang, 920000

What's nearby

  • Sonasea Phu Quoc Night Market - 1 min walk - 0.1 km
  • Sonasea Beach - 7 min walk - 0.6 km
  • Phu Quoc Night Market - 14 min drive - 11.4 km
  • Phu Quoc Beach - 15 min drive - 8.2 km
  • Bai Vong Port - 15 min drive - 11.8 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 10 min drive

Restaurants

  • ‪Espresso Cafe - ‬11 min drive
  • ‪Ink 360 - ‬5 min drive
  • ‪Sailing Club Phú Quốc - ‬6 min drive
  • ‪Rice Market - ‬7 min drive
  • ‪Tropicana Restaurant - ‬5 min walk

About this property

Best Western Premier Sonasea Phu Quoc

Luxury resort
At Best Western Premier Sonasea Phu Quoc, you can look forward to free full breakfast, a free roundtrip airport shuttle, and a poolside bar. Indulge in a massage at Thala Spa, the onsite spa. The on-site local and international cuisine fine-dining restaurant, Essence, offers breakfast, lunch, and dinner. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Bike rentals, a front-desk safe, and a 24-hour front desk
  • Tour/ticket assistance, meeting rooms, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 566 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • Rainfall showers, bidets, and free toiletries
  • TVs with cable channels
  • Kitchenettes, microwaves, and free infant beds

Languages

Chinese (Mandarin), English, German, Hindi, Korean, Russian, Vietnamese

Similar properties

2 outdoor pools, sun loungers

Novotel Phu Quoc Resort

  • Pool
  • All inclusive
  • Spa
  • Free airport shuttle
8.8 out of 10, Excellent, 651 reviews
The price is AED 326
AED 370 total
includes taxes & fees
5 May - 6 May
Novotel Phu Quoc Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • C View Sky Bar
  • Essence
  • Oasis

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's club
  • Children's pool
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1098000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1098000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Best Western Premier Sonasea Phu Quoc Resort
Best Western Premier Sonasea Resort
Best Western Premier Sonasea
Resort Best Western Premier Sonasea Phu Quoc Phu Quoc
Phu Quoc Best Western Premier Sonasea Phu Quoc Resort
Resort Best Western Premier Sonasea Phu Quoc
Best Western Premier Sonasea Phu Quoc Phu Quoc
Best Premier Sonasea Phu Quoc
Best Premier Sonasea Phu Quoc
Best Western Premier Sonasea Phu Quoc Resort
Best Western Premier Sonasea Phu Quoc Phu Quoc
Best Western Premier Sonasea Phu Quoc Resort Phu Quoc

Frequently asked questions

Does Best Western Premier Sonasea Phu Quoc have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Best Western Premier Sonasea Phu Quoc pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Premier Sonasea Phu Quoc?

Self parking is free at this property.

What time is check-in at Best Western Premier Sonasea Phu Quoc?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Premier Sonasea Phu Quoc?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Best Western Premier Sonasea Phu Quoc provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–10:00 PM on request.

Where is Best Western Premier Sonasea Phu Quoc located?

Nestled on the beach, this Phu Quoc resort is within a 10-minute walk of Sonasea Phu Quoc Night Market and Sonasea Beach. Suoi Tranh Waterfall and Waterfront Beach Square are also within 3 mi (5 km).

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Best Western Premier Sonasea Phu Quoc Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 130 out of 266 reviews
Rating 8 - Good. 84 out of 266 reviews
Rating 6 - Okay. 30 out of 266 reviews
Rating 4 - Poor. 15 out of 266 reviews
Rating 2 - Terrible. 7 out of 266 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Liked: Staff & service, amenities, property conditions & facilities
Amazing stay, great staff
Stayed 5 nights in Mar 2025

8/10 Good

YING XIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Dat fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has beach, pools, amazing breakfast, amazing buffets and spas.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in the perfect location with a market bustling with restaurants and shops right across the street. The beach at the hotel had super calm water, great for relaxing. Pool was wonderful too, warm water and a lazy river where you can enter in at many spots. Highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night market right across where you have plenty of food choices....lots of seafood and rolled ice cream! Very helpful in helping us rent a motor bike to tour the island. Easy access to beach. We even did a candle making workshop. Great mini vacation for us!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money .
Stayed 4 nights in Jan 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3 days were excellent. Night markets close by.
Stayed 3 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Food. Need more menu veggie
Stayed 3 nights in Feb 2025

8/10 Good

Lara

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly fine resort. Buffets were huge. Food was good, but not amazing. Pools and beach acccess were great.
Stayed 3 nights in Jan 2025

8/10 Good

Karlene

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely beachfront hotel with a great location. Just across the street, you'll find a a few restaurants, and a night market, many of which offer delicious seafood. We really enjoyed the convenience of the location. The breakfast buffet was fantastic, offering a wide variety of options. However, we were less impressed with the dinner buffet. It didn’t feel like it provided good value for the price we paid. Overall, it’s a great spot to stay if you’re looking for a resort-like experience with easy access to dining and shopping. It’s especially suitable for families our group of friends.
Stayed 2 nights in Feb 2025

10/10 Excellent

JUNGHWAN

Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable and nice hotel resort. The staff were friendly and the location was convenient as it was close to the airport, massage shops, and food markets.
Stayed 4 nights in Aug 2024

10/10 Excellent

Perry J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I recently stayed at the Best Western Sonasea for a month. We highly recommend this resort. The Best Western is in a great location. It’s within walking distance to the night market, which has some of the best restaurants we’ve ever been to. The hotel is clean and modern. Ms. Thuy took personal pride in being our housekeeper. The Cview Sky Bar has beautiful sunset and nighttime views. We saw the green flash twice. Trong was a great bartender there, taking music requsts for us to dance. The beach was nice, only a short walk from the hotel, with plenty of beach chairs and umbrellas. The two pools were always immaculate. The breakfast buffet had a wide variety of foods, from traditional brunch fare to Vietnamese specialities. The staff was wonderful. At the breakfast buffet, Miss Vy was the first to make us Vietnamese coffee. After that, Mr. Thuong’s entire staff went out of their way to make our stay memorable. Mr. Rau & Mr. Hiep were also very attentive, often serving us themselves.
Stayed 26 nights in Feb 2025

10/10 Excellent

TAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided convenient access to the beachfront, and the staff was exceptionally accommodating. However, I was disappointed that my room was not assigned an ocean view as requested.
Stayed 3 nights in Nov 2024

10/10 Excellent

Artur

Liked: Staff & service, amenities, property conditions & facilities
Very good l! Friendly and respectful. Breakfast amazing one of the best one and included in the prices.
Stayed 3 nights in Nov 2024

6/10 Okay

Chan Minh

The Hotel has a good location and the swimming pool was very nice. But I have stayed at many 5 stars hotel and this hotel feels more like a 4 star hotel and not 5 stars hotel. The hotel room need to be upgraded and the training room and the food. Overpriced food at the hotel and bad Quality.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
good location.woderful stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit here as we enjoyed so much last year. A great hotel with large swimming pool and other lagoon pools taking you down to private beach with good beach bar and lunch menu. Very well set out and beautifully landscaped. Walking Street is directly opposite the hotel providing several dining options from restaurants to street food. Also shopping stalls and even entertainment on Weekend evenings. Easy enough to get a taxi to Long Beach and other beach bars/restaurants. Very good buffet breakfast in the hotel. Spacious rooms with balconies Efficient and courteous staff Thanks for another stay
Stayed 5 nights in Nov 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Nice hotel but would not say it is a 5 star hotel more 4 star. We had the so not disturb sign on but got woken several times one time we were called to sign for a bill from the day before which could of been sorted in the afternoon. Beach is lovely and views aroung sunset are amazing. Really good place to have down time when travelling but limited places for rhe evening apart from food venues at the night market.
Stayed 5 nights in Nov 2024

4/10 Poor

Steffen

Liked: Cleanliness, room comfort
Disliked: Staff & service
Do not use their laundry service
Used their laundry service, and they ruined some of my clothes. They were not willing to give any compensation for the clothes they ruined.
Stayed 4 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has its charms. The spa isn’t large, but the staff are great in particular, Hai and Trang . In terms of the front desk we are very grateful for the help we received from Quoc. The floors in our rooms weren’t very clean, nor were the floors on our entire floor, leading to our room and elevator. The staff in the restaurant are friendly. We had difficulty with one person who didn’t quite seem to believe that my daughter was under the age of 11 for the buffet. So that led to frustration. The next day, just to eliminate any issues, I showed our waitress her passport. Felt sort of demeaning to have to resort to that. We were at the main pool often and thought it would be nice if we could have had poolside service. Overall it was a nice stay. The balcony is a nice touch, especially to dry off wet clothing and the night market right across the street is nice to take a stroll, shop and eat.
Stayed 3 nights in Feb 2025

10/10 Excellent

TAM

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice beach, staff friendly, huge area.will be back again.
Stayed 2 nights in Nov 2022

8/10 Good

Vileth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel good food nice swimming pool staff friendly very good
Stayed 2 nights in May 2023

10/10 Excellent

Maria Sagen

Liked: Amenities, property conditions & facilities, communication
Beautiful area! The hotels pools and area is perfect!!
Stayed 14 nights in Jul 2022

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel beachfront property Easy to get Grab taxis to take you into the main shopping and restaurant areas as this is a quiet location although Walking Street across the road has plenty of eateries Trips easy to organise from the hotel Will definitely stay here again
Stayed 5 nights in Nov 2023

8/10 Good

Seo

Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Jul 2024