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La Festa Phu Quoc, Curio Collection By Hilton

4.0 star property
Family fun on the beach, with outdoor pool, near An Thoi Cable Car Station

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Photo gallery for La Festa Phu Quoc, Curio Collection By Hilton

Lobby
Lobby lounge, ocean view, open daily
Terrace/patio
Outdoor pool, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Spa
  • Room service
  • Gym
The current price is AED 447
AED 506 total
includes taxes & fees
12 May - 13 May

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Duplex, 1 King Bed, Bay View

Duplex, 1 King Bed, Bay View | View from room

Duplex, 1 King Bed, Bay View

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Separate bathtub and shower
  • 83 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed, Ocean View

Highlights

Air conditioning
LCD TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
Espresso maker
Free bottled water
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Separate bathtub and shower
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Terrace

Highlights

Balcony or patio
Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Terrace

Highlights

Air conditioning
LCD TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
Espresso maker
Free bottled water
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, iron/ironing board

Classic Twin Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
Espresso maker
Free bottled water
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | View from room

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Separate bathtub and shower
Hair dryer
  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds, Balcony, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, 2 Twin Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
LCD TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
Espresso maker
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, 2 Twin Beds, Balcony

Highlights

Balcony
Air conditioning
LCD TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
Espresso maker
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Classic Twin Room, 2 Twin Beds, Ocean View

Highlights

Air conditioning
LCD TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
Espresso maker
Free bottled water
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
Espresso maker
Free bottled water
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

View from room

Family Room, Multiple Beds

Highlights

Air conditioning
LCD TV
Private bathroom
Bathrobes
2 bathrooms
Hair dryer
Rainfall showerhead
Espresso maker
  • 66 sq m
  • City view
  • Sleeps 4
  • 3 King Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | View from room

Deluxe Room, 1 King Bed, Ocean View

Highlights

Separate sitting area
Air conditioning
LCD TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
Espresso maker
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Bathroom | Hair dryer, bathrobes, towels, shampoo

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
LCD TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
Espresso maker
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
LCD TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
Espresso maker
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
LCD TV
Bathrobes
Private bathroom
Hair dryer
Rainfall showerhead
Espresso maker
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
LCD TV
Hair dryer
Bathrobes
Private bathroom
Espresso maker
Free bottled water
Cable channels
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Sunset Town, An Thoi, Phu Quoc, Kien Giang, 91000

What's nearby

  • An Thoi Cable Car Station - 12 min walk - 1.1 km
  • Sunset Town Beach - 13 min walk - 1.1 km
  • Phu Quoc Prison - 6 min drive - 3.8 km
  • Sao Beach - 10 min drive - 6.7 km
  • Sun World Hon Thom Nature Park - 81 min drive - 11.0 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Anba Coffee - ‬93 min drive
  • ‪Ink 360 - ‬16 min drive
  • ‪Sailing Club Phú Quốc - ‬16 min drive
  • ‪Rice Market - ‬17 min drive

About this property

La Festa Phu Quoc, Curio Collection By Hilton

Upscale family-friendly resort near An Thoi Cable Car Station
Located close to Sao Beach and Sun World Hon Thom Nature Park, La Festa Phu Quoc, Curio Collection By Hilton provides a rooftop terrace, dry cleaning/laundry services, and a bar. This resort is a great place to bask in the sun with a beachfront location, free beach cabanas, and sun loungers. Treat yourself to a massage, a facial, or a body wrap at eforea spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and ocean views. Yoga classes are offered at the 24-hour health club; the property also has a free kid's club, a steam room, and a sauna. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), a beach club on site, and a 24-hour front desk
  • An elevator, concierge services, and massage treatment rooms
  • Smoke-free premises, outdoor furniture, and meeting rooms
Room features
All 197 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Hair dryers and shampoo
  • 55-inch LCD TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Vietnamese

Similar properties

Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, sun loungers

Pullman Phu Quoc Beach Resort

  • On private beach
  • Pool
  • Spa
  • Free airport shuttle
9.2 out of 10, Wonderful, 196 reviews
The price is AED 435
AED 493 total
includes taxes & fees
11 May - 12 May
Pullman Phu Quoc Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • iL Salone
  • La Capri Beach Club
  • Mare
  • The Merchant

Things to do

  • 24-hour health club
  • Beach club
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (54 inch wide door)
  • Hand-held showerhead
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

La Festa Phu Quoc Curio Collection By Hilton
La Festa Phu Quoc, Curio Collection By Hilton Resort
La Festa Phu Quoc, Curio Collection By Hilton Phu Quoc
La Festa Phu Quoc, Curio Collection By Hilton Resort Phu Quoc

Frequently asked questions

Does La Festa Phu Quoc, Curio Collection By Hilton have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is La Festa Phu Quoc, Curio Collection By Hilton pet-friendly?

No, pets are not allowed at this property.

What time is check-in at La Festa Phu Quoc, Curio Collection By Hilton?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at La Festa Phu Quoc, Curio Collection By Hilton?

Check-out is at noon.

Where is La Festa Phu Quoc, Curio Collection By Hilton located?

Located in Phu Quoc, this beachfront resort is in the entertainment district, 0.6 mi (1 km) from An Thoi Cable Car Station, and within 9 mi (15 km) of Sao Beach and Sun World Hon Thom Nature Park. Ho Quoc Pagoda and Phu Quoc Beach are also within 16 mi (25 km).

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La Festa Phu Quoc, Curio Collection By Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 69 reviews
Rating 8 - Good. 19 out of 69 reviews
Rating 6 - Okay. 3 out of 69 reviews
Rating 4 - Poor. 0 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un front of the kiss bridge, shows everynight if you have an ocean view… and if you don’t, plenty of places around to sit and Watch! If one Day we come back to Phu Quoc, that’s where we go back!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 5 nights in Feb 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at sunset town was amazing
Stayed 7 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new hotel staff is fantastic, they are both beautiful and helpful. Close to everything the hotel is only a year old so everything well maintain and luxurious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Masamitsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jairus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent foh
Stayed 7 nights in Dec 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely nice, specially Mr. Toan , he has made our stay very pleasant and enjoyable! Thank you Toan again for an excellent service!!!
Stayed 1 night in Nov 2024

10/10 Excellent

on

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent views
Stayed 2 nights in May 2024

10/10 Excellent

Paul T

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent - and the restaurant hostess Bich stands out as excellent. She greeted my wife and I each morning for breakfast and sometimes was in the restaurant at night. Bich made us feel at home and we probably would return here just because of her, but everything is excellent here. Even housekeeping was super efficient and I liked that they cleaned our room as soon as we left in the morning. Breakfasts are superb too. My only complaint is that 1 million Dong per night deposit is quite a large amount for a 5-star hotel. Is that really necessary? I stay in 5-star hotels in Thailand and Cambodia and never have been asked for a deposit. This surprised me. Surely the clientele that come to a 5-star hotel do not require such large deposits?
Stayed 5 nights in Mar 2025

8/10 Good

Dohyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and kind staff. Amazing firework from my room. I'd like to remark Mr. Thien, receptionist, for warm hospitality. And it would be better to allow air tube on swimming pool. And hope to finish the construction near around soon.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Definitely would recommend
We had a wonderful view with a balcony. From our window we could see the fireworks every night and every show from our room. We didn’t feel the need to go and pay for tickets for them (although I’m sure the experience would be entirely different up close with all the performers). Staff was extremely nice and for the most part very fluent in English. Service is excellent and was slower than the main land but in a good way - it gave us time to unwind and relax and enjoy the moments we had there. The room and everything is brand new for us. I believe we came during a soft open because not everything was open. The beach club was not open yet nor the lower pools and the upper terrace cafe (6th floor). Apart from that we only wish you were able to swim at the beach. I’m unsure if the current is too strong or that they didn’t staff a lifeguard yet. The town “Sunset Town” is very charming and I believe it needs a few more years to catch up to the same development to Grand World but it’s getting there. Head to the night market there because it’s very nice
Stayed 5 nights in Jan 2025

8/10 Good

BINH

Liked: Staff & service, property conditions & facilities
This hotel don’t have internet connection to TV . Internet is so weak … breakfast is too poor .. it is not worth for the money
Stayed 3 nights in Jul 2024

8/10 Good

anh

Liked: Cleanliness, staff & service, property conditions & facilities
I booked 2 Ocean View rooms but there are not Ocean View at all. The rooms foce to other building and we saw the roofs only. Guests book this Hotel have to be careful at this point and make sure what we pay and what we get. IT’S NOT OCEAN VIEW AT ALL. The Staffs at Lobby and house keeping are helpful and nice but the staff at swimming pool is not really helpful and not nice because after we swimming we need towels he asked us have to bring the towels back the swimming pool and sign the name for taking towels Is it the five star Hotel SPECIAL service at LA FESTA PHU QUOC.
Stayed 1 night in Aug 2024

10/10 Excellent

Toru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飛行機が遅れ花火の直前のチェックインになりましたが、的確にスムーズにお部屋にご案内くださり、お陰様で素晴らしい花火を素敵なお部屋から満喫することができました。 お部屋もきれいで清潔で居心地良く、事前のリクエストも聞いていただけて安心感のある素晴らしいご対応に感謝しております。 スタッフの方が皆さん感じよくて大変居心地良く、また、近くにコンビニ、飲食店もあり便利なので次回のフーコックにはゆっくり滞在させていただきます。 朝食も、その後滞在したリージェントやJWマリオットと比べても遜色なく、予想以上のお味で嬉しかったです。特に、バインミーのパリッとした美味しさは今までで一番、フォーや、フルーツ＆デザートのコーナーも充実していて、大満足でした！
Stayed 1 night in Mar 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel La Festa auf Phu Quoc hat uns während unseres zweiwöchigen Aufenthalts viele positive Eindrücke hinterlassen. Als relativ neues Hotel strahlt es Modernität aus und ist wunderschön in Sunset Town gelegen. Ein besonderes Highlight war unser Zimmer (3101), von dem aus wir jeden Abend das beeindruckende Feuerwerk genießen konnten. Die Shows waren auch vom privaten Strand und dem Restaurant aus gut zu erleben – hier fühlte man sich mitten im Geschehen. Für Gäste, die nicht gut zu Fuß sind, ist das Hotel jedoch weniger geeignet, da die Anlage sehr weitläufig ist. Die Freundlichkeit und Zuvorkommenheit des Personals sind hervorzuheben, allerdings spürte man, dass man als Gast nur vorübergehend dort ist, was den Service manchmal etwas distanziert wirken ließ. Einige Kritikpunkte gab es ebenfalls: Das WLAN war schwach und könnte definitiv verbessert werden. Die Minibar ist überteuert, insbesondere im Vergleich zu den günstigen Preisen auf der Insel – eine Cola für 3 €, die man anderswo für 1 € bekommt, ist etwas unangemessen. Auch das Frühstück und der Roomservice, so gut sie waren, sind im Vergleich zu lokalen Restaurants hochpreisig. Insgesamt bietet das Hotel eine tolle Lage, moderne Ausstattung und einige besondere Erlebnisse, jedoch mit Verbesserungspotenzial bei Service und Preis-Leistungs-Verhältnis.
Stayed 5 nights in Mar 2025

10/10 Excellent

Makito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

BYUNGGOO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

eunhai

Liked: Cleanliness, staff & service, property conditions & facilities
키스브릿지에서 본 푸꾸옥의 배경과 잔잔하게 나오는 음악, 모든게 다 좋았습니다. 다만 수영장에 그릇이 아주 조금 아쉬웟습니다. 그늘이 없어서 오전 시간에만 이용하게 되는게 살짝 아쉬웠어요. 그래도 다시 방문하고 싶네요.
Stayed 6 nights in Mar 2025

6/10 Okay

TOMOKO

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Isao

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

seung il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

KEN

10/10 Excellent

jungjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sachi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔은 만족, 식음료는 아쉬움
생긴지 얼마 안 된 호텔이고 계획적으로 지어서 일단 외관이나 전망이 매우 좋습니다 그리고 호텔 내 모든 직원들이 친절하고 잘 도와줍니다 다만 식음료 파트에 있는 분들은 친절하시기는 하지만 상당수 직원분들이 식음료 서비스 관련 훈련이 조금 덜 되어 계신 거 같습니다 글래스 와인을 따르는 방식이라든가, 맥주를 따르는 방식, 그리고 손님의 불만사항에 대해서 응대하는 방식이 5성급 호텔이라면 별로 만족스럽지 않은 수준입니다. 특히 식음료 파트 쪽은 근무 인원이 적은지는 몰라도 레스토랑 내부 서비스가 분주하고 정신이 없는 분위기입니다
Stayed 2 nights in Dec 2024