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"The staff was not helpful in the check in. Just wanted us to do the kiosk check in very rude. I'm japanese and they treated me like crap. The dining peeps treated us good and respectful."

"The host was extremely nice and accommodating. We arrived early and I had some schoolwork that needed to be turned in in a timely fashion and the homeowner was gracious enough to let us stay so I could finish my coursework using the Wi-Fi while he finished tidying up. The home was very close to the train station and to Haneda airport (walking distance). The property was very spacious and had more than enough room for myself and 3 guests with room to spare. I would absolutely recommend Samurai...

"Delicious breakfast and very kind staff"

"Yes!"

"This was an amazing place to stay. The staff were so nice."

"Fast and friendly staff. Slippers and pjs waiting for us on check-in. Convenient to food, shipping and the airport. Would stay again. "

"Very great hotel with amazing customer service."

"The hotel was clean and the staff were very friendly i am already considering staying here again next year"