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"We were given a room with a view of the lake. It was gorgeous and nice to sit at the balcony to watch the sunset. A very relaxing stay."

"Everything is perfect"

"Stayed one night. The facilities are a bit old and outdated but I had a peaceful sleep and enjoyed the dinner and breakfast provided."

"Nice and Clean"

"One can’t go wrong as the hotel is conveniently located & to top it all their free to & fro shuttle service from Gora station & the hotel is just ideal for exploring the sites in the vicinity. Highly recommend as the staff is very polite, kind & helpful. "

"Absolutely adored this property, highly recommend booking a Mountain View room. There is also a shuttle to take you to areas you want to be in which is nice. Very clean, enjoyed the onsen as well! A great place to take a break from the bustling city. "

"This hotel was an authentic Japanese experience. The staff were lovely. The food was quite good and the onsens we’re incredible. It is a bit remote. They do have a van that can take you to public transportation."

"Staff can speak English and Mandarin. They are very helpful. "

"Great staff: we reached very late at night. The manager was kind enough to extend our onsen reservation for half hour without us asking. He stayed well past the midnight to make sure our onsen experience is complete! We are so grateful to him. Moreover, the facility is much nicer than we expected: Large lobby and living facilities, great decor and the private onsen is out of this world!"