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"Booked this room for the private onsen and it was quite a lovely experience. We brought our luggage to them early in the morning and asked them to hold it until our check in so we could explore and after we checked in and made it to our room they sent someone to bring the luggage up. There was a breakfast buffet included with our room and it had a really nice variety of foods from western to Japanese. Staff spoke great English "

"Loved staying at this almost 400 year old onsen! I stayed two nights, which was perfect for me on my little two week solo Japan adventure. My room with the private onsen was clean and spacious. The food… oh my lanta, THE FOOD. Amazing. Different breakfast and dinner every day/night. The service provided by staff like Mr. K Nagashino during service, check-in and check-out, was very hospitable. The private onsen was also a plus for me since I have a lot of tattoos and didn’t want to offend/be disrespectful to anyone (or pay for the patches they had available there since I would of had to buy like 12 lol) by using the public onsens. So I can’t speak on those. But it was very relaxing being able to look out into the mountains of Hakone on a rainy/snowy day from my in-room onsen. Just know that there is a road near those rooms, which didn’t bother me at all. My only hassle was getting there since I took the bus. But the employees at the bus stops/terminals were a big help in addition to using Google maps. Will definitely be back! And would 10/10 recommend!"

"The view from the hotel is absolutely stunning! The building and property were very clean, staff were friendly and the food was great. The only downside..the accessibility to local restaurants and public transport is by shuttle and you have to get a taxi for your return trip. "

"This place is by the last stop in the ropeway. It has impeccable decor and amenities. Recommend getting the in room tub on your balcony. They also have foot bath outside and onsen. The food in the dining area was very good and you get great traditional Japanese attire while you are there. Note: this is far from Odawara. If you come in they have a shuttle 3 times a day if you book in advance. That’s recommended over the city bus."

"Nice Mt Fuji view and affordable price. "

"Although the exterior and decoration is dated in the 1980’s, this hotel has been treated with respect and love. You cannot beat the location and the tranquility it offers. The service, food, onsen, and facilities are excellent. Breakfast is fantastic. The personal are polite and very helpful. If you are visiting Fuji, this is the best view and the best hotel by far."

"Excellent accommodation if wishing to stay around Lake Kawaguchi. Breakfast was relatively simple but was good. Many thanks!"

"Great stay! My husband and I really enjoyed the in room onsen. Staffs were friendly. Would recommend this hotel to friends and family. It will be easier if you have a car. It is a bit far away from the gora station. But bus station is very close by."

"Peaceful bliss! Right up in the forest-laden mountains of Hakone, this traditionally modern ryokan should tick every mark you need for relaxation: simple, quiet, and surrounded by nature. The mineralized onsens feel fantastic... so much so, I was melting straight into myself! All the tension from long walks in Tokyo, gone in a sultry soak. You get to pick two bath times too -- one in the evening, one in the morning -- in one of three baths (one indoor, one outdoor, and one I forget). You also pick a time for breakfast, and which breakfast too: an American-style eggs and waffles and sausage (and some other bobbles), or a more traditional Japanese-style bento with cooked salmon, rice, miso, and nine assorted sides. I opted for the latter, and it was *very* tasty & filling! Combined with the very kind staff (who can speak English, if you need), made in all for a phenomenal and much-needed getaway from the hustle and bustle of city streets and crowded alleyways."