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"Love that this hotel was a 3 minute walk to the station, very close to dining and shopping. Staff was friendly and nice amenities. Would stay here again for the location!"

"Amazing hotel and spa in Nagano area. About 30mins by bus from Nagano Station to Kandabashi station. Then 2min walk to the hotel. Hotel has an onsen which is great! Lobby has drinks and snacks at different times of the day. Includes unlimited soft drinks, alcohol, tea, coffee, water and snacks. Coin laundry with dryer is available if you need to wash clothes. Great view of the mountains from our room. "

"Great service! English speaking staff. Tasty Asian breakfast buffet featuring local dishes. Free midnight ramen, juice and coffee. Water bottle refill station. Nice onsen (separate guys & girls) with fully stocked toiletries. Short walk to train station — very easy with luggage."

"Excellent value "

"Located adjacent to the train station, this modern hotel had plenty of amenities and warm comfortable and quiet rooms. Close to restaurants and shopping. Amazing food and gourmet items and local wine and sake in the walkway connected upper level of the train station. Friendly staff at the front desk. Our hotels.com reservation was located with just passport. Our bill matched our pre-reserved price."

"Was a great stay for one night! Close to the train station. Very good location "

"This is a lovely new hotel, very helpful friendly staff and one of the very best Onsens we’ve experienced in Japan (this is my third trip). Really fantastic- new, clean, three pools- outstanding. The hotel is 35 minutes S of Hakuba by car and an hour by shuttle bus, and the shuttle only runs to and from once per day so without a car you don’t have many options. Omachi, the nearest town is a fairly long walk. Recommend having a rental car if you stay here. "

"Nice"

"Very friendly staff. It was easy to store our luggage for the day. Lots of little extras like toothbrushes, razors, and face cream. The breakfast was terrific. The room was super clean if a little older and worn, but I’d take clean over new any day. "