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"Chisun Grand Nagano was a great place to stay for our one night in Nagano. The rooms were relatively spacious for Japan hotels and very clean and comfortable. The room even has a massage chair!!! The staff was very helpful with checking in, storing luggage, and shipping luggage to our next stop. The only complaint I’d have about the hotel is the train station is pretty loud and can be heard in the hotel room - but sometimes a lil ambient noise is nice! "

"Location close to the castle and withi walking distance to many sights."

"So great to be connected right to the station. Close and walkable to main spots I wanted to visit. "

"Conveniently located near restaurants, convenience stores, bus and train stations. There is a queue when waiting for the washing machine as there are only 2 available. "

"Very nice hotel in a good location with friendly and helpful staff. The room was clean, spacious and quiet. Free ramen and ice cream were offered to guests in the lobby in the evening. I would definitely stay here again. "

"Free breakfast was good. but too bad the parking was not availble as you need to rervse via telephone call which is not comuncated for traveller."

"Very accessible from Matsumoto Station. The hotel was very clean. I especially appreciated the cleaning after 3 nights of stay to be sustainable. The towel bags was a nice feature so we were able to carry the towels to the bath. Breakfast was delicious. There were so many options ranging from Japanese to western. There was something for everyone to eat. The hotel had nice little perks. When we stayed, there was happy hour (free alcoholic or non-alcoholic) and evening snack in the dining hall. "

"Nothing unique, just exactly what we needed for a decent price."

"Short stay and convenient. "