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"Amazing hotel with very polite and helpful staff. Special mention to Susumu-san who helped us so much with an unexpected incident with our rental car. Room is very clean and comfortable. Would stay again if visiting the area again."

"Convenient location"

"Great location, right next to Nagano station, with plenty of affordable dining options in addition to transportation. Also very clean, very comfortable and serviceable "

"It was a very busy hotel. The hotel staff were very helpful and amazing with our requests as well as our early arrival for storing the luggage for the afternoon. Well done!"

"This place was incredibly easy to find, super close to the train station, the room was very quiet at night, everything was clean and I found the amenities all decent quality. The breakfast buffet was really good as far as hotel breakfasts go. Great choice for the money!"

"温泉気持ちよかったです！"

"The hotel was excellent and a two minute walk from the train station. Food options were limited but the is a lsrge Delicia supermarket a ten minute walk away. Lots of choice for breakfast but it does get crowded."

"The biggest room compared to other Japanese Onsen Ryokan I have booked before. Excellent private onsen with magnificent sunrise view!"

"The room was spacious and clean."