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"We returned here after staying here last year because we really enjoyed our previous experience. Our room was spacious and even though we did not have a full river facing view, it was still quite scenic. Last year, we visited during the Sakura season and it was beautiful. "

"This was a beautiful stay. Very clean, great amenities. The location is very close to the pirate boat cruise and the ropeway. "

"Plenty of free parking. Modern design and amenities. Contactless check-out via a machine is available "

"The food is really good.Staff not really friendly "

"The spa on the top floor was great"

"Nice new hotel …so close to all Hakone and lake Ashi have to offer."

"There really isn’t anything nearby our hotel. no convenient store. It is very quiet and peaceful. Be mindful of this before you book in Gora Otherwise this place is exceptional. It is very clean. We were stunned by the interior design and lighting design. Everything feels brand new including both main building and Ayakan, which is where we stayed. Dinner were 6 course meals. Food came very fast and we have our next course within seconds of finishing our previous course. Would "

"This is a fantastic facility with outstanding employees. I would recommend to take care of the outside of the building since it is looking in need of paint "

"Excelent staff, going above and beyond to help and provide everything guests need. Super friendly and approachable. The facility is on the bus line to the lake and to the topelines so it is very convenient as well. Plus private daily onsen. You cant beat that! "