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"Very cool, retro early 60’s hotel that’s been well preserved. So many great things to say about this hotel great staff very welcoming excellent transportation shuttle options. The views are amazing huge patio with lounge chairs to relax and soak in the view of Mount Fuji many dining options. The buffet was excellent, filled with traditional Japanese and American breakfast choices known for its onson/Spa this hotel is truly a step back in time and such a treat. Favorite part of the property is the size of the guest rooms which were huge by Japanese hotel standards large sliding windows open to bring in fresh air and gorgeous views beautiful ropes slippers. This hotel is truly delight. Don’t miss the gift shop. Hope to visit again! "

"This property was absolutely gorgeous!!! A worth mention was the staff how incredibly friendly they are and how they will make your experience that much more better. The restaurant riverside kitchen was delicious and had many options, the only issue we had was they sold out of their higher tier steaks which goes to show how incredible it must be! (Get reservations early in the night, our reservation was at 1945). Last but certainly not least was the private onsen in our room, overlooking the river and the mountains was always great to spend time in after a day of exploring. Highly recommend! "

"This hotel is so wonderful and the staff are genuinely so helpful and lovely to interact with. The breakfast and the dinner were phenomenal and shouldn’t be missed. The private open air bath is a fantastic option for people with tattoos. "

"Has a shuttle bus from station to the hotel. The onsen were great."

"Fast responses to questions. Able to add extra onsen sessions. Had dinner and breakfast with were both excellent and plentiful. "

"Beautiful hotel, exceptional breakfast buffet, nice kaiseki dinner, loved the private onsen"

"This was my favorite hotel during my Japan trip. The rooms were spacious and the staff was incredibly kind and helpful. The resort and the grounds are beautiful! I would stay here again in a heartbeat."

"Very close to Gora Station, accomodating and helpful staff. Evening dessert and drinks topped it all. Highly recommended."

"Family of 4 ( 2 young kids). Great location from the train station. Staff were friendly. The onsen (public and private) was fantastic. Beds were comfortable."