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"We absolutely loved the Strand Palace! We had an issue with our flight into London and ended up arriving a day late, but the staff were understanding, responsive, and helped us extend our stay an extra day with ease. We had a room facing the Strand and loved the location and didn’t find the location noisier than any other city. We loved how close the hotel is to both the tube and bus routes and the location near Covent Garden was a huge plus. Haxell’s was fantastic too and we loved the personal touches, like a heart balloon to celebrate our dating anniversary, chocolates, truffles, and the best reusable “London” water bottles. We hope to be back the next time we’re in London! "

"Good hotel which is in a good location "

"The room was a mixed bag—comfortable enough for a short stay, but hygiene standards left much to be desired. The carpet bore visible stains, giving an unkempt feel, and the towels were far from fresh, with a worn-out texture. While the basics for comfort were there, the overall cleanliness could use significant improvement to match expectations."

"Wonderful hotel , very friendly staff . Very nice part of London . Will stay there again . "

"Great area"

"Great place to stay but the charge £3 for left luggage."

"Very beautiful and good services!"

"Nice!"

"Have had a great stay at St Giles, may have been compact, however clean and convenient for the sights … All staff courteous and friendly, willing to help when approached… Such a comfortable bed with a choice of pillows … Had an amazing room overlooking Tottenham Court Road and the BT Tower … Not the quietest… however it is a main road and not an issue for me, it is what it is …. please don’t complain, just take earplugs … My only complaint although prob just a preference…. What’s with the tiny tea cups??? Would much prefer a good sized cup / mug … Thank you and would love to cone back xXx "