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"The property was perfectly located by the lake surrounded by nature and within walking distance to buses, the ropeway and cruise ships. Our twin room with open air bath was exceptionally clean and our room, along with the rest of the property, had all the amenities you needed, of a high standard. The only downside were the meals. Being a little isolated, the accommodation rate includes a breakfast and dinner buffet, however despite the extensive menu, they fail to provide any hot vegetable dishes… not ideal for non meat eaters. Regardless, we still recommend a stay at this beautiful spot on the lake."

"What an excellent space for a quiet vacation. It's a bit far from shopping but they have free shuttle to go to Gora station or to Sounzan station. Room is spacious in the newer annex building. A little pricey but it is luxurious."

"Limited options for the dining "

"This was a top-notch accommodation which exceeded all our expectations. The room was spacious and very comfortable. The dining options were spectacular. The attention to detail in the service and the range of complimentary snacks and drinks at the lobby were amazing as well. We especially loved the onsen, which was the highlight of our trip - the outdoor onsen with views of the garden lit up at night was simply bedazzling. The shuttle buses running to and fro Gora Station made transportation relatively accessible, and we found the location of the property quite central to the different spots we wanted to visit. In short, I would not hesitate to recommend this place to anyone looking for a fantastic stay in Hakone. "

"This hotel is just wonderful. A great view of the mountains and a nice break to relax in between Osaka and Tokyo. Would definitely recommend and would come back! The food was also delicious and the staff was very attentive to our family and kids!"

"The service was fantastic with traditional Japanese food"

"It is a 5 min walk from the station, the rooms are clean and the building feels new. The real differentiator though is the onsen on the 12 floor with sauna, hot and cold baths... a treat."

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"The property is located at the north exit of Mishima station, most of the restaurants are at the south exit area. It's a long walk from north exit to south exit unless you pay 150¥ to enter the station. Lucky the hotel provides free shuttle bus.👍👍"