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"Friendly staff"

"Really nice hotel "

"The hotel is situated slap bang in the city centre directly across the road from the station. The staff are always awesome, friendly, polite and generally engaging and efficient. I have to say the breakfast is top class, love breakfast in this place. Another pleasant stay."

"Feiendly staff especially at breakfast. Nothing was too much trouble. Room had been refurbished since our last visit but rest of hotel is showing it's age. Focus needed on tidiness of outside areas. There was an empty beer can on the grass that remained there for the 4 days (3 nights) of our stay."

"We thoroughly enjoyed our stay very clean with good choices in the bar area and the breakfast was excellent we are definitely coming back in January "

"Room was bug & comfortable, food in the bar was delicious ."

"Incredible staff who could not be friendlier throughout our stay, from the check in, recommendations, and room upgrade as we were celebrating our anniversary too. Rooms are clean and huge and it is directly across Wind Street for bars, restaurants and shopping. Brilliant stay"

"The room was excellent, lovely shower and the bed was very comfortable "

"The friendliness and helpfulness of staff was outstanding. The check in/check out was efficient. The rooms were small but very, very comfortable and clean. Had a great night's sleep. The Swansea market and castle are nearby, shop are an easy few steps away, and there are some great eating options within walking distance. The on-site cafe, Cafe Lucia served great coffee and was a very comfortable, inviting venue. Would stay here again, if we ever get the opportunity to return to Swansea."