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Mercure Swansea Hotel

4.0 star property
Hotel with free parking, near Swansea.com Stadium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Swansea Hotel

Bar (on property)
Point of interest
Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Check-in/check-out kiosk
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
The price is AED 267
AED 321 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds (2 Adults and 1 Child)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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The price is AED 242
AED 291 total
includes taxes & fees
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About the neighborhood

Map
Phoenix Way, Swansea, Wales, SA7 9EG

What's nearby

  • Swansea.com Stadium - 4 min drive - 3.1 km
  • Swansea Marina - 7 min drive - 5.3 km
  • Grand Theatre - 8 min drive - 6.5 km
  • Singleton Park - 10 min drive - 8.2 km
  • Swansea Beach - 16 min drive - 7.2 km

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Joe's Ice Cream Parlour - ‬19 min walk
  • ‪Burger King - ‬20 min walk
  • ‪Colliers Arms - ‬17 min walk

About this property

Mercure Swansea Hotel

Upscale hotel near Swansea.com Stadium
Located close to St. Joseph's Cathedral and Dylan Thomas Centre, Mercure Swansea Hotel provides a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, The Brasserie, offers breakfast, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a banquet hall
  • Multilingual staff, a TV in the lobby, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 119 rooms boast comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LED TVs with digital channels
  • Free infant beds, electric kettles, and heating

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–noon on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Brasserie

Family friendly

  • Free cribs/infant beds

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (4564 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • This property does not have elevators

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

Is Mercure Swansea Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mercure Swansea Hotel?

Self parking is free at this property.

What time is check-in at Mercure Swansea Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Swansea Hotel?

Check-out is at 11:00 AM.

Where is Mercure Swansea Hotel located?

Located in Llansamlet, this hotel is 1.6 mi (2.6 km) from Swansea.com Stadium and 2.6 mi (4.1 km) from St. Joseph's Cathedral. Dylan Thomas Centre and Swansea Beach are also within 6 mi (10 km).

Mercure Swansea Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 294 out of 931 reviews" "
Rating 8 - Good. 391 out of 931 reviews" "
Rating 6 - Okay. 158 out of 931 reviews" "
Rating 4 - Poor. 63 out of 931 reviews" "
Rating 2 - Terrible. 25 out of 931 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Olly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Rosherzzz

Liked: Staff & service
Disliked: Property conditions & facilities
My room was very tired (and limescale on tap and kettle). Also very thin walls with creaky floor outside my room. People kept walking across at odd hours eg 4am. I kept waking up. Further, housekeeping woke me up despite me checking out an hour later. However, Corrin was served me for my beverage was absolutely brilliant; and very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Md Tanzirul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Oct 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Oct 2024

10/10 Excellent

Mick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were helpful polite rooms clean and had everything you needed only thin wrong in our room the phone didn't work.The food menu was good as was the food.Breakfast had everything you could have wanted.Would use again and recommend. Only thing missing at hotel no charginging points for electric cars not a big thing for me but for other people could be.
Stayed 1 night in Sep 2024

8/10 Good

Janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
has seen better days
it was kinda run down hotel... has seen better days!
Stayed 3 nights in Sep 2024

6/10 Okay

Francesco

Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

Kevin

Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, quick and easy check-in. Good location and quiet too. Clean and well appointed rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

8/10 Good

Owen

Traveled with family and small children
Liked: Cleanliness, staff & service
Staff were exceptionally helpful and friendly. Cooked breakfast was really good, coffee was good. Room was clean and comfy, an adequate size.
Stayed 2 nights in Aug 2024

8/10 Good

Dr C M

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay short drive to supermarkets and near where we wanted to be
Stayed 2 nights in Aug 2024

8/10 Good

Kam Hang

Traveled with family
Liked: Staff & service, amenities
It's a standard 4-star hotel, so I wasn't expecting too much. However, the hotel could definitely improve its cleanliness, especially when it comes to regular carpet cleaning, which seems to be overdue.
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, room comfort
Affordable and good
Helpful and friendly staff, hotel situated in nice quiet area
Stayed 1 night in Aug 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
Nice stay
Friendly staff, fast check in, good hotel location
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Naomi

Stayed 1 night in Aug 2024

8/10 Good

Mike

Stayed 1 night in Aug 2024