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"Wonderful staff, very nice facility, nice location."

"Perfect location. Love the boutique style of this hotel."

" My stay at Pensao Londres in Lisbon was incredible, and the hospitality was beyond anything I could have expected. The hotel was comfortable, clean, and perfectly located near all the major attractions. However, it was the staff that truly made my experience unforgettable. I want to give a special shoutout to Alex Anger, who is an incredibly kind and helpful young gentleman. He not only gave me a personalized list of places to visit in Lisbon but also made me feel instantly welcome. His positive energy and calm demeanor, especially when I saw him wearing a rosary in his hand, brought a peaceful vibe to the whole experience. During my stay, we experienced a blackout in Europe, and I was understandably nervous as I had to fly back to New York the next day. Many airports were closed or canceled, but Nunes (I guess thats his name who worked on 04/28th night) made me feel completely at ease. He kept me informed about the situation, offered food and coffee, and checked in on me regularly to ensure I was okay. I was so impressed by his kindness and calm in the face of a challenging situation. What stood out even more was how Nunes helped other guests. He was carrying luggage up to the 4th floor since the escalators weren’t working due to the power outage. He also helped people find their way using a flashlight, ensuring everyone felt taken care of. His dedication and helpfulness went above and beyond — it was a perfect example of what genuine hospitality looks like. Thank you!! "

"Quirky and well run In great central and lively location "

"Great location and very helpful staff. Will definitely stay there again "

"A fantastic stay, clean, very friendly and helpful, centrally located…highly recommend "

"Clean and bright. Able to walk to many areas of the city."

"I cannot express how incredible my experience was at this hotel. I happened to be here during the blackout in Portugal and the staff worked over time to ensure we had a great experience given the circumstances. Peter, who may have been the hotel manager went above and beyond to make sure we were fed and communicated the very latest wish us. I made several attempts to head to the airport to see if I could fly home and each time they assured us they’d set aside a room at a discounted rate if we were turned away (we were) and they allowed us to return on several occasions. I know exactly where I plan to stay should I visit Lisbon again. I can’t thank the entire staff there enough. Don’t hesitate to book here,"

"Luxury in the heart of Lisbon. Walking distance to everything. Very nice restaurant and bar on floor 5 with a terrace and a view."