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"Extremely friendly and helpful. Comfortable room."

"From the moment we checked in until the time we left, everything was surprisingly almost perfect!!! The warm and friendly welcome received from Serena at check-in was much appreciated after receiving a 'not so warmly greeting' at our previous B&B accommodation. Thank you, Serena! Room - Spotlessly clean and quiet! Amenities - The bathrobe, body wash, shampoo, conditioner and soap provided were all of a high quality! Bed & Bed Linen - The bed was very comfortable for us and the bed linen was also of very good quantity. In Room Mini Bar & Snacks - A great variety provided and, once again, good brands supplied. Reading materials, i.e. Travel magazine and other informative brochures and magazines were also provided. Ironing board, iron, hair dryer, kettle, luggage rest and a small, but decent fridge, was standard inclusion in all rooms. PS - Fridge being larger than the average tiny bar fridge provided in all hotels. A surprising and much appreciated inclusion was a 'Martini package', including a Stainless steel shaker, martini glasses, alcohol and mixers for a night of entertainment! Overall, service was impeccable! An extra special thanks to Serena and Lydia for making our one night stay there a most memorable one. Your friendly, obliging and attentative qualities were certainly noticed and much appreciated! You are both an asset to The Lancemore Hotel! We look forward to returning there soon for a much longer stay of pampering! Restaurant - 5/5 Delectable!!! "

"Great service and friendly staff!All amenities were wonderful."

"Quick stop on trip to Melbourne so was more check in, Have dinner and showers than bed. Overall seemed quite comfy."