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"Friendly and efficient staff. Would recommend "

"Overall we enjoyed our stay at Riu Santa Fe. Rght of the bet we loved the four Riu Parties we experienced during our one week stay at the property. They were off the top. We also loved spending time in the infinity pools looking over the rock formations and enjoying the cocktails. As we don’t like appointments on vacation and like free flowing as we feel, rather prefered the main buffet for food and was able to find plenty tasty dishes among the available options. Only thing it was lacking was the desserts. The grounds and the pools were clean and well kept. Employees we encountered were helpful, polite and friendly."

"Beautiful property, amazing staff."

"Everything was great"

"Always a wonderful stay. Super friendly staff. Hotel is older but in great shape. Super charming. Food is fine. I am looking to relax and be taken care of and that's what I got. Highly recommend. "

"Really enjoyed the stay. Staff made a fantastic vacation. Found the food fresh with fresh fruits and quality drinks. Service was over and above."

"The hotel was great, guests not so much. We wanted a swimmable beach and so chose the Fiesta Americana. It is a family-friendly resort and there were screaming children almost everywhere, at all times. Also, the quiet side, facing west, has construction of a new facility that ran 15 hours per day (actually, 20 hours one day). "

"The staff was excellent. They were very helpful at all times. The food was also scrumptious."

"Pros ... Food - Lots of dining options, most of the food at the dining hall and restaurants were overall great and solid quality. Cafe - wonderful and they have ice cream! Room - Very nice modern, bathtub/jacuzzi, etc. Premises - kept neat and clean with constant supply of cleaning staff. Cons ... Prices for goods - very expensive items at the gift shop, souvenir, supplies, etc. Make sure to purchase all items before hand. 3 large bags of chips cost "only $25 usd!". I think $40 - $60 usd for sunscreen lotion. Entertainment - the bowling alley and escape room are pay-per-use. It should be all-included subject to reservation/availability or at least reduce the price a bit. The price is too high and therefore it was empty most of the time. Games - Wish they had more air hockey table. Location - very out of the way, nothing nearby. Expensive taxi if you want to leave hotel resort area to stroll around the city. Other thoughts ... - If you plan an extended stay, might want to consider the legendary pass as it offers access to an additional pool/bar, restaurant, etc. For short stays (3 nights or less), don't bother. - Listen to the sales associates. It's not a timeshare. Give them the time of day during check-in as it will be your only overview of the resort and its services/offerings. I regret being impulsively dismissive not knowing about the different events/offerings and wish I had tuned in a bit more."