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Hard Rock Hotel Los Cabos All Inclusive

4.5 star property
Luxury hotel on the beach, with 5 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hard Rock Hotel Los Cabos All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Outdoor banquet area
View from room
Lounge
Aerial view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
The price is AED 2,277
AED 2,277 total
includes taxes & fees
26 Jan - 27 January 2025

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Rock Royalty Ocean View 2 Queen Beds

Garden view

Rock Royalty Ocean View 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Rock Suite Ocean Front ( Two Bedroom ) with Personal Assistant

Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Ocean Front ( Two Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 164 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Gold Two Queen Beds

Garden view

Deluxe Gold Two Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rock Suite Ocean View ( Two Bedroom ) with Personal Assistant

Flat-screen TV

Rock Suite Ocean View ( Two Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Partial Ocean View King

View from room

Deluxe Partial Ocean View King

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim Up King

View from room

Deluxe Swim Up King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Pure® Wellness King

View from room

Deluxe Pure® Wellness King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Partial Ocean View Two Queens Beds

Garden view

Deluxe Partial Ocean View Two Queens Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rock Suite Ocean View ( One Bedroom ) with Personal Assistant

Flat-screen TV

Rock Suite Ocean View ( One Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Family Two Bedrooms

View from room

Deluxe Family Two Bedrooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 97 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Rock Suite Rooftop Terrace Ocean View (Two Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Rooftop Terrace Ocean View (Two Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

View all photos for Rock Suite Swim-up Ocean Front (Two Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Swim-up Ocean Front (Two Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Rock Suite Swim-up Ocean Front (One Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Swim-up Ocean Front (One Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Suite Rooftop Terrace Ocean View (One Bedroom) with Personal Assistant

Terrace/patio

Rock Suite Rooftop Terrace Ocean View (One Bedroom) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Suite Ocean Front ( One Bedroom ) with Personal Assistant

Egyptian cotton sheets, premium bedding, down comforters, minibar

Rock Suite Ocean Front ( One Bedroom ) with Personal Assistant

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite King

Flat-screen TV

Junior Suite King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Royalty Ocean View King

Room amenity

Rock Royalty Ocean View King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Gold King

View from room

Deluxe Gold King

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Egyptian cotton linens
Down duvet
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Deluxe With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite Deluxe With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for Family Room -7 Guests- Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room -7 Guests- Deluxe

  • Sleeps 7
  • 2 Double Beds, 1 Double Sofa Bed and 1 Queen Bed

View all photos for Suite Deluxe With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 2 Double Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room Luxury With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Luxury With Sea View

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room Deluxe With Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Deluxe With Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Deluxe

  • Sleeps 7
  • 1 Double Sofa Bed, 2 Double Beds and 1 King Bed

View all photos for Room Deluxe With Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

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The price is AED 1,375
AED 1,863 total
includes taxes & fees
12 Jan - 13 January 2025
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About the neighborhood

Map
Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS, 23473

What's nearby

  • Diamante Golf Courses - 11 min drive - 5.6 km
  • Quivira Golf Club - 13 min drive - 5.8 km
  • Marina Del Rey - 19 min drive - 12.0 km
  • The Arch - 19 min drive - 12.0 km
  • Medano Beach - 31 min drive - 13.3 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 51 min drive

Restaurants

  • ‪Cafetto - ‬1 min walk
  • ‪Los Gallos - ‬9 min walk
  • ‪Toro Steakhouse - ‬9 min walk
  • ‪Lagoon Bar - ‬19 min drive
  • ‪Kanpai Sushi Cabo - ‬8 min drive

About this property

Hard Rock Hotel Los Cabos All Inclusive

Luxury all-inclusive hotel near Diamante Golf Courses
Located close to Marina Del Rey and Solmar Beach, Hard Rock Hotel Los Cabos All Inclusive provides a swim-up bar, a poolside bar, and shopping on site. Indulge in a hot stone massage, a detox wrap, and a body treatment at ROCK SPA®, the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • A billiards/pool table, a porter/bellhop, and an elevator
  • ATM/banking services, tour/ticket assistance, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 639 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Shopping

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's games
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 36 treatment rooms
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Due to strong currents, swimming is not permitted at this property’s public beach.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3200 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 49 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 3200 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos All Inclusive Cabo San Lucas
All-inclusive property Hard Rock Hotel Los Cabos All Inclusive
Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos Inclusive

Frequently asked questions

Does Hard Rock Hotel Los Cabos All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Hard Rock Hotel Los Cabos All Inclusive pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 49 lbs per pet. There's a fee of MXN 3200 per pet, per week. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Los Cabos All Inclusive?

Self parking is free at this property.

What time is check-in at Hard Rock Hotel Los Cabos All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hard Rock Hotel Los Cabos All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hard Rock Hotel Los Cabos All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include yoga classes.

Where is Hard Rock Hotel Los Cabos All Inclusive located?

Nestled on the beach, this Cabo San Lucas hotel is within 9 mi (15 km) of Diamante Golf Courses, Cabo San Lucas Country Club, and Marina Del Rey. The Arch and Land's End are also within 9 mi (15 km).

Hard Rock Hotel Los Cabos All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 546 out of 1016 reviews" "
Rating 8 - Good. 189 out of 1016 reviews" "
Rating 6 - Okay. 104 out of 1016 reviews" "
Rating 4 - Poor. 79 out of 1016 reviews" "
Rating 2 - Terrible. 98 out of 1016 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Rinkraj

Traveled with family
Liked: Cleanliness, staff & service
Food experience was not great. There is always long wait times even you wait your spot. Lots of promotions by marketing people, it's challenging to handle in them
Stayed 6 nights in Dec 2024

6/10 Okay

harprit

Traveled with family and small children, Traveled with family
Liked: Staff & service
We went for Christmas so we had a large group mixed with adults to preteens to children. We all got split up in different buildings. Beach was windy you are not allowed to go into water with the dangerous waves. The pools are heated is what they say but it does not feel that way when you are in the water. The pools by my building apparently were members only so we couldn’t go there. The main pool was not so big felt crowded and loud music so wasn’t really relaxing. The pools in front of main pool had the water slides for the kids also very cold kids went in a couple of times and were done for the trip. Small pool next to watersides ended up being kids pool they were all in there along with the one cold hot tub the kids were allowed in. Also was kind of chaotic with so many kids in that one area definitely not relaxing or fun. So we went searching for Eden pools on other opposite end the kids found the water not as cold as other areas so we ended up in this area. This was actually the only hot tub I found that had warm water. The kids were repeatedly kicked out of the hot tub so we gave up going in there. Last day we noticed a family speak back to security telling them their child was 14 and they allowed him to stay. Is was inconsistent based on who was enforcing the rule. Kids also could not throw ball in the pool I tried to organize pool voyellball but was told could not .We gave up and left hotel and went to marina and had a much better day at beach there.
Stayed 4 nights in Dec 2024

2/10 Terrible

Elsa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was roaches in our room. Wanted to go in our luggage
Stayed 5 nights in Dec 2024

10/10 Excellent

Jason, capitol heights

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Dec 2024

10/10 Excellent

Lea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Cabo and my family loved it. Ive been to multiple all inclusive and this one was top notch on everyone. Room service was always quick and food was amazing. Never had to wait long for the restaurants. All of the food options didnt disappoint! Staff was always so friendly and helpful.. definitely will be coming back!
Stayed 5 nights in Dec 2024

6/10 Okay

Tanmeet Singh, Riverbank

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff and service was great, for a newer hotel it looked aged.. I noticed a lot of cracks and broken tiles. I was disappointed that my room was not ready, had to wait 2 hours past check but arrived at noon.. I also found the continuous sales pitch to get to service and future packages..
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Liked: Staff & service
Was a good experience
Stayed 8 nights in Dec 2024

6/10 Okay

Jeff

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our stay at Hard Rock Los Cabos was disappointing, with several issues overshadowing the few positive aspects. The rooms were run-down and poorly maintained. The floors hadn’t been mopped in some time (though this was promptly addressed), the couches had stains, and the pullout bed frame was bent, forcing the kids to sleep on a bed curving like a bowl. It was one of the few places where I felt the need to wear sandals indoors rather than walking barefoot. The food was average, and the experience felt like being in an amusement park with long lines everywhere. One night, we waited over an hour and 40 minutes just to receive our food, and the manager seemed indifferent when we brought it up. On the bright side, the hibachi dinner was enjoyable, and the pool waitstaff were attentive. The spa was overpriced, with average massages, though the hydrotherapy experience was lovely. The Christmas Eve entertainment started poorly with staff singing off-key Christmas songs, though the second professional singer was better. Overall, the hotel didn’t live up to its reputation. Between the maintenance issues, poor cleanliness, and long waits, the experience lacked the luxury and relaxation we expected.
Stayed 4 nights in Dec 2024

8/10 Good

Kristie

Traveled with family
Liked: Cleanliness, staff & service
The pullout couch in our room was old and stained. We did not let our kids sleep on it. Staff were very friendly and wonderful. Restaurants were good. You have to get to the pool by 8am to even get a chair for the day.
Stayed 5 nights in Dec 2024

10/10 Excellent

ZHIMENG

Stayed 5 nights in Nov 2024

10/10 Excellent

JASON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros ... Food - Lots of dining options, most of the food at the dining hall and restaurants were overall great and solid quality. Cafe - wonderful and they have ice cream! Room - Very nice modern, bathtub/jacuzzi, etc. Premises - kept neat and clean with constant supply of cleaning staff. Cons ... Prices for goods - very expensive items at the gift shop, souvenir, supplies, etc. Make sure to purchase all items before hand. 3 large bags of chips cost "only $25 usd!". I think $40 - $60 usd for sunscreen lotion. Entertainment - the bowling alley and escape room are pay-per-use. It should be all-included subject to reservation/availability or at least reduce the price a bit. The price is too high and therefore it was empty most of the time. Games - Wish they had more air hockey table. Location - very out of the way, nothing nearby. Expensive taxi if you want to leave hotel resort area to stroll around the city. Other thoughts ... - If you plan an extended stay, might want to consider the legendary pass as it offers access to an additional pool/bar, restaurant, etc. For short stays (3 nights or less), don't bother. - Listen to the sales associates. It's not a timeshare. Give them the time of day during check-in as it will be your only overview of the resort and its services/offerings. I regret being impulsively dismissive not knowing about the different events/offerings and wish I had tuned in a bit more.
Stayed 4 nights in Dec 2024

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Victor Oddo

Overall the stay was awesome as advertised my only complaint is the high pressure sales pitch at the beginning.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rhianna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Food was okay but could be better.
Stayed 6 nights in Dec 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Daniel

Stayed 4 nights in Nov 2024

10/10 Excellent

Neal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 4 nights in Dec 2024

10/10 Excellent

Bo

Stayed 3 nights in Oct 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay.
Stayed 5 nights in Nov 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 8 nights in Nov 2024

2/10 Terrible

Sheena

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This resort deserves ZERO stars. The worst experience we have ever had in Cabo. The room was modern but my God, the beds were hard as a rock. I woke up every morning in excruciating back pain and I got a crick in my new. I had to take Aleve almost every day to alleviate the pain. I went to the spa (don’t waste your money). Although the staff is friendly, it was a very amateur experience. I kept asking her to apply pressure and she kept rubbing me like a pet. This hotel is severely understaffed. It’s all first come, first serve. When we first arrived, we stood in line for over 30 minutes, only to be told we had to wait another 30 minutes to be seated at Ciao. We were turned away at Toro and told it was 2 hour wait list at most other restaurants. Unfortunately, this was our experience every night. t seems as if no matter where we went, the service was non-existent. The food was terrible, everywhere. You couldn’t get a pool chair even if you went down at 8:00a because ppl threw their stuff on it to save and wouldn’t be back for hours. The staff refused to move it despite their 30 minute policy of saving chairs. The pools close at 5:30 and there’s NOTHING to do after that except eat, IF you can get tables. CANNOT even put your toe in the ocean, guards with guns walk up and down to tell you to move back. We paid almost $5,000 for two rooms, for 4 nights, only to eat subpar buffet food day in and out. The drinks were always watered down. The resort is in the middle of nowhere.
Stayed 4 nights in Nov 2024

8/10 Good

Malgorzata

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice helpful enjoyed my vacation
Stayed 3 nights in Nov 2024

6/10 Okay

Michelle Andrea

Disliked: Staff & service
Stayed 6 nights in Nov 2024