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Hyatt Ziva Los Cabos- All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Ziva Los Cabos- All Inclusive

Aerial view
Aerial view
40-inch LCD TV with satellite channels, TV, iPod dock
Balcony view
4 outdoor pools, a heated pool, cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10

Excellent

Popular amenities

The price is AED 2,029
AED 2,029 total
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

One Bedroom Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Double

View from room

Club Ocean Front Double

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View King

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Two Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View Two Bedroom Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean Front One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean Front One Bedroom Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 108 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Front Two Bedroom Grand Master King Suite

40-inch LCD TV with satellite channels, TV, iPod dock

Ocean Front Two Bedroom Grand Master King Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 150 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Ocean Front Two Bedroom Grand Master Suite

View from room

Ocean Front Two Bedroom Grand Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 217 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Club Swim Up Master King

Terrace/patio

Club Swim Up Master King

Highlights

Balcony
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Swim Up Master Double

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Swim Up Master Double

Highlights

Balcony
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Master King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View Master King

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Master Double

Ocean View Master Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View Master Double

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Double

Master Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Master Double

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 54 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Master King

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 54 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View One Bedroom Master Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ziva Suite

View from room

Ziva Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean View Master King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View Master King

Highlights

Balcony
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean View Master Double

Club Ocean View Master Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View Master Double

Highlights

Balcony
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Living area | 40-inch LCD TV with satellite channels, TV, iPod dock

Presidential Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Club Ocean Front King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean Front King

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Master King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Pool View Master King

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Pool View Master Double

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Pool View Master Double

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

On private beach
Pool
Hot Tub
Breakfast included
8.6 out of 10, Excellent, (1007)
The price is AED 1,530
AED 1,845 total
includes taxes & fees
7 Jan - 8 January 2025
Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

About the neighborhood

Map
Paseo del Malecón l-5 D, San José del Cabo, BCS, 23405

What's nearby

  • Playa Hotelera - 11 min walk - 0.9 km
  • Costa Azul Beach - 14 min walk - 1.2 km
  • San Jose del Cabo Art District - 4 min drive - 3.3 km
  • Puerto Los Cabos - 6 min drive - 5.0 km
  • Palmilla Beach - 8 min drive - 6.1 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪La Hacienda Baja Grill - ‬1 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪La Plaza - ‬3 min walk
  • ‪Lateral Crudo & Asado - ‬6 min walk
  • ‪El Zafiro - ‬4 min walk

About this property

Hyatt Ziva Los Cabos- All Inclusive

Luxury all-inclusive property near Costa Azul Beach
Located close to Palmilla Beach and Puerto Los Cabos, Hyatt Ziva Los Cabos- All Inclusive provides a free breakfast buffet, free water park access, and a swim-up bar. With a beachfront location, beachfront dining, and beach cabanas, this property is the perfect place to soak up some sun. Indulge in a body wrap, a massage, and aromatherapy at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Yoga classes and fitness classes are offered at the gym; other things to do include beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.
Other perks include:
  • 4 outdoor pools with a waterslide, cabanas, and sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), express check-out, and babysitting (surcharge)
  • Karaoke, ATM/banking services, and evening entertainment
  • Guest reviews say great things the family-friendly amenities, beach locale, and pool
Room features
All 591 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Free toiletries and hair dryers
  • 40-inch HDTVs with premium channels
  • Balconies, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 7 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Zaffiro
  • Bon Vivant
  • Dozo
  • Hacienda Baja Grill
  • La Plaza Buffet

Things to do

  • 4 outdoor pools
  • 4 spa tubs
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Free water park access
  • Full-service spa
  • Heated pool
  • Karaoke
  • Lifeguards on site
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center (35000 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - sports
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from July 9 2024 to March 22 2025 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools
This property is undergoing renovations from May 23 2024 to March 22 2025 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 130.00 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 130.00 (one-way), (from 4 to 8 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hyatt Cabos
Hyatt Los Cabos
Hyatt Los Cabos Ziva
Hyatt Ziva Los
Hyatt Ziva Los All Inclusive
Hyatt Ziva Los Cabos
Los Cabos Ziva
Ziva Hyatt
Ziva Los Cabos
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive Hotel
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos- All Inclusive San José del Cabo

Frequently asked questions

Does Hyatt Ziva Los Cabos- All Inclusive have a pool?

Yes, this property has 4 outdoor pools. Pool types include heated pools. Pool access is from 8:00 AM–8:00 PM. One of the pools will be unavailable from July 9 2024 to March 22 2025 (dates subject to change).

Is Hyatt Ziva Los Cabos- All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Ziva Los Cabos- All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Ziva Los Cabos- All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Ziva Los Cabos- All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hyatt Ziva Los Cabos- All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130.00 per vehicle applies.

Are there all-inclusive benefits at Hyatt Ziva Los Cabos- All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hyatt Ziva Los Cabos- All Inclusive located?

Located in Zona Hotelera, this beachfront property is connected to the convention center and within 3 mi (5 km) of Costa Azul Beach and Puerto Los Cabos. Palmilla Beach and Puerto Los Cabos Golf Course are also within 6 mi (10 km).

Hyatt Ziva Los Cabos- All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1791 out of 2829 reviews" "
Rating 8 - Good. 524 out of 2829 reviews" "
Rating 6 - Okay. 267 out of 2829 reviews" "
Rating 4 - Poor. 119 out of 2829 reviews" "
Rating 2 - Terrible. 128 out of 2829 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

hyun shik

Traveled with family
Liked: Cleanliness, staff & service
There are remodeling construction noises.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sweta

Stayed 3 nights in Nov 2024

10/10 Excellent

Virmeisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our room the property was so beautiful & clean. Staff was so nice i mean extremely welcoming. Restaurants & the servers were super attentively nice. The welcome drink was so delightful i wanted one all the time. Lol Thank you for the hospitality i felt at home!
Stayed 3 nights in Dec 2024

10/10 Excellent

James P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. They all made conscious effort to greet you in every encounter. Part of the site was under construction, so noise prevented us from using part of the place. Other than the French restaurant that we did not enjoy, particularly, we loved the food everywhere else. The Asian restaurant was our favorite.

10/10 Excellent

Albert Ruben

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Daljot

Traveled with family
Liked: Cleanliness, staff & service, amenities
The service at this resort was truly exceptional—unlike anything I’ve experienced before. While the rooms could use a bit of updating, everything else more than made up for it. Alejandro and his manager by the pool went above and beyond to make our stay memorable. Alejandro’s attention to detail was remarkable—he asked for my name just once and remembered it throughout our entire trip. Their dedication and hospitality made our vacation unforgettable!
Stayed 4 nights in Dec 2024

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was very friendly and helpful. Our hostess Margarita, waiter Jair and bellman Jose we exceptional. I would definitely recommend staying here and will stay again ourselves if we come back to the area. The property is under renovation but they did a great job of limiting the impact it has on guests.
Stayed 5 nights in Dec 2024

10/10 Excellent

Todd, Elkhart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent staff very friendly, construction was a nonissue
Stayed 4 nights in Dec 2024

4/10 Poor

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

HETAL

Stayed 5 nights in Nov 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 10 days here for our honeymoon and everything was so incredible. Staff were all so nice and helpful. Definitely would recommend.
Stayed 9 nights in Dec 2024

10/10 Excellent

Mousa Saramad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL GOOD
Stayed 4 nights in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was absolutely beautiful and the staff were incredible! Everywhere we went it was pretty and clean and the staff were helpful and very kind.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Nazy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hyatt Ziva was a 10/10. The view, the swim up rooms, the food, the staff, Catalina our concierge. We had the best time ever.
Stayed 3 nights in Dec 2024

4/10 Poor

Lauren Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Well, I was NOT aware that this hotel was under renovations…. Sooooo, every SINGLE day from dawn until WELL after dust there was hammers, drilling, pounding, you name it!!!!! I spent freakin 6,000 dollars of my money for this trip so I certainly feel as though I was shorted! It’s unfortunate.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rajinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The service from all the staff is excellent. They are very attentive and friendly and always asking if you need anything. Alberto the bellman is grand and so friendly. When we arrived ....he greeted us and we told him we were there for my daughters birthday....he immediately started singing Happy Birthday to her!! We would definitely go back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 5 nights in Aug 2024

2/10 Terrible

YUQIAO

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The great part about this property is overall the service is good. Then the negative part, the resort is undergoing major construction ALL DAY UNTIL 10PM. The room and the facilities are not particularly clean.
Stayed 6 nights in Dec 2024

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent as it's always been at ziva. Food was very good, many choices for different palates, spacious accommodations, various activities, great entertainment. Property is a bit aged, but, it's in the process of being renovated, most definitely could use more room to wash hands in the sinks in the room, its almost impossible to wash hands without touching the sink.
Stayed 4 nights in Dec 2024

10/10 Excellent

Daria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent customer service
Stayed 3 nights in Dec 2024

10/10 Excellent

Real

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Had a fantastic weekend stay. Highly recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024