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"Absolutely the best All-Inclusive resort in Madeira. Dreams is a recently re-branded hotel resort complex covering a vast area from the beach all the up through a mini village. With a variety of rooms, and services on offer including restaurants, cafes and pools. Staff are incredible, always happy to help and seem very happy to work there with the exception of the World Cafe. We noticed over a period of the 3 nights we were staying there that there was a little battle going on with the local Madeiran staff and non local staff which to be honest is ugly and unacceptable. This happened to one of the cooks on station, he was shouted at by another cook which wasn't very nice. We also noticed this was done in front of guests which isn't very professional and we tried raising this with reception however, we were told to make any complaints through their website!! I informed the receptionist it wasn't a complaint but an observation but was ignored. Moving on, we thoroughly enjoyed our stay and everything except the world cafe staff was just as expected from a Hyatt brand. I understand the hotel is opening in phases but would suggest more entertainment in the evening. Food was exceptional Staff were professional (mostly) Facilities that were open were great Getting around, very easy Internet, very fast Using the App to reserve restaurants, activities, great idea Free minibar in the room "

"Lovely historical hotel, wonderful friendly staff, great food and magical gardens/views. Couldn’t be faulted"

"Loved the beachfront location and easy access to transport. All the staff were lovely and looked after us very well. The breakfast options were great too. "

"Honestly, I thought this hotel was great. I enjoyed my room: clean, with a great shower and it had the benefit of a fridge and a balcony with sea-view. The daily room service was also appreciated. The hotel's team members were friendly and efficient. It had a decent in-house restaurant, but there was also the option of walking for no longer than 10 minutes to get to other restaurants. Good sized pool(s) with plenty of seating. "