Find Hotel with a Concierge in Macau City Centre

"staff very friendly; helpful and accommodating "

"Located in a convenient and close to everything. Staff are very friendly and helpful. Highly recommended. "

"Located at Colonial District and plenty of restaurants and boutique shopping around."

"Spacious and clean"

"Excellent hotel"

"Title: Exceptional Service from Shea – A Truly Memorable Stay I had the pleasure of staying at Mandarin Oriental (Macau) recently, and I want to highlight the exceptional service I received from one of the staff members, Shea. During my stay, I encountered an issue with my ferry booking through an app, and I wasn't able to receive a confirmation email. I was quite stressed, but Shea immediately stepped in to help. Not only did she assist with sorting out my booking, but she also went above and beyond by accompanying me to the harbour. There, she spoke with the receptionist when they were unwilling to issue a physical ticket, as I couldn’t access my boarding pass. Shea’s dedication and kindness were truly remarkable, and she ensured I could travel without further stress. Thanks to her efforts, my experience in Macau was made so much easier and more enjoyable. I highly recommend staying at Mandarin Oriental (Macau)—the hospitality here is top-notch, and the staff is incredibly caring. If I ever return to Macau, I will definitely stay at this hotel again. Thank you, Shea, and the entire team at [Hotel Name], for such a wonderful experience!"

"Great staffs"

"beautiful room with lovely view "

"Staff was very kind and helpful, and I felt safe waking around the nearby area. "