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Mandarin Oriental, Macau

5.0 star property
Luxury Macau hotel connected to a shopping center, a quick walk to Guan Yin Statue Waterfront Park

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Photo gallery for Mandarin Oriental, Macau

Separate tub and shower, eco-friendly toiletries, hair dryer, bathrobes
Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
Arcade
Exterior
Panoramic Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym
The current price is AED 789
AED 908 total
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed (Waterfront)

Suite, 1 King Bed (Waterfront) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Waterfront)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 70 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mandarin Premier View)

View from property

Room, 1 King Bed (Mandarin Premier View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 62 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Premier View)

View from property

Room, 1 King Bed (Premier View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 55 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed (Tower)

Panoramic Suite, 1 King Bed (Tower) | Premium bedding, down comforters, minibar, in-room safe

Panoramic Suite, 1 King Bed (Tower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 81 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Waterfront Tower)

Suite, 1 King Bed (Waterfront Tower) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Waterfront Tower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout drapes/curtains
  • 70 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 91 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Panoramic Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 81 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Deluxe Twin Room, Lake View | Exterior

Deluxe Twin Room, Lake View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room, Bay View

Deluxe Twin Room, Bay View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed (Tower)

Deluxe Suite, 1 King Bed (Tower) | Living area | 42-inch plasma TV with cable channels, TV, DVD player

Deluxe Suite, 1 King Bed (Tower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 91 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | Exterior

Deluxe Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Tower View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | City view

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Avenida Dr Sun Yat Sen, NAPE, Macau

What's nearby

  • Lisboa Casino - 11 min walk - 1.0 km
  • Macau Tower - 16 min walk - 1.4 km
  • Macau Fisherman's Wharf - 18 min walk - 1.5 km
  • Senado Square - 19 min walk - 1.6 km
  • Ruins of St. Paul's Cathedral - 4 min drive - 3.3 km

Getting around

  • Barra Station - 6 min drive
  • Zhuhai Station - 12 min drive
  • Macau Intl. Airport (MFM) - 14 min drive

Restaurants

  • ‪Cafe Encore 咖啡廷 - ‬8 min walk
  • ‪聯邦大酒樓 Federal Restaurant - ‬16 min walk
  • ‪四五六上海菜館 Restaurant 456 - ‬12 min walk
  • ‪8餐廳 The Eight - ‬14 min walk
  • ‪Café Esplanada 咖啡苑 - ‬7 min walk

About this property

Mandarin Oriental, Macau

Luxury hotel near Guan Yin Statue Waterfront Park
Located close to Macau Museum of Art and Macau Science Center, Mandarin Oriental, Macau provides a poolside bar, shopping on site, and dry cleaning/laundry services. Indulge in a facial, a body treatment, and a body scrub at The Spa, the onsite spa. The on-site restaurant, Vida Rica, offers breakfast, lunch, dinner, and kids' meals. In addition to car rentals on site and a bar, guests can connect to in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), a free ferry terminal shuttle, and express check-out
  • Express check-in, a banquet hall, and a 24-hour front desk
  • Wedding services, a porter/bellhop, and multilingual staff
  • Guest reviews say great things about the first-rate property condition
Room features
All 213 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Highchairs, baby baths, and free infant beds
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 42-inch HDTVs with cable channels and DVD players
  • Composting, coffee/tea makers, and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Exterior

St. Regis Macao

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 915 reviews
The price is AED 472
AED 543 total
includes taxes & fees
14 Apr - 15 Apr
St. Regis Macao

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 9:00 AM to 9:00 PM on request
  • Free ferry terminal shuttle

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MOP 298 for adults and MOP 149 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Vida Rica

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 17 2025 to March 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 690.0 per day
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 298 for adults and MOP 149 for children
  • Airport shuttle fee: MOP 350 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MOP 690.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Hotel Macau
Mandarin Oriental Macau
Mandarin Oriental Macau Hotel
Mandarin Oriental, Macau Hotel
Mandarin Oriental, Macau Macau
Mandarin Oriental, Macau Hotel Macau

Frequently asked questions

Does Mandarin Oriental, Macau have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–7:00 PM. The pool will be unavailable from March 17 2025 to March 30 2025 (dates subject to change).

Is Mandarin Oriental, Macau pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Mandarin Oriental, Macau?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mandarin Oriental, Macau?

Check-out is at noon.

Does Mandarin Oriental, Macau provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 9 AM–9 PM on request. A fee of MOP 350 per vehicle applies.

Where is Mandarin Oriental, Macau located?

Located in the heart of Macau, this luxury hotel is within a 15-minute walk of Guan Yin Statue Waterfront Park and Macau Museum of Art. Macau Science Center is 0.8 mi (1.3 km) away. Barra Station is 29 minutes by foot.

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Mandarin Oriental, Macau Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 260 out of 337 reviews
Rating 8 - Good. 64 out of 337 reviews
Rating 6 - Okay. 8 out of 337 reviews
Rating 4 - Poor. 5 out of 337 reviews
Rating 2 - Terrible. 0 out of 337 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was at the top. Best hotel so far.
Stayed 5 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful stay from the moment you step into the hotel. The location was superb with a very nice water view, the room is clean and spacious. Definitely would love to stay again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Our favorite place to stay in Macau! Always a warm welcome and wonderful service. Evening cocktails in the elegant bar are a treat. The breakfast buffet is comprehensive catering to all tastes.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever. Perfect service. Supr friendly staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in Feb 2025

10/10 Excellent

Chee Kong

Liked: Cleanliness, staff & service, property conditions & facilities
very personalized service Including red wine in the room Different channels AirPlay on TV Sea View overlooking the Macau Tower And Fireworks The Best Hotel in Macau!
Stayed 3 nights in Dec 2024

10/10 Excellent

Bo Ki Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stayed for one night here, with amazing view, great breakfast and friendly staff with good service.
Stayed 1 night in Jul 2023

8/10 Good

Tsz Kwan Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delayed checkin weak air condition upon arrival Polite staffs great view
Stayed 1 night in Oct 2024

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 5 star hotel and easily the best hotel I’ve stayed at in the world. (I’ve stayed at a lot of 5 star places). The rooms are exceptional and spacious. Very close to the MGM and the bar is great for a late evening night cap. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MO Macau is our go-to hotel and we stay there every year. It’s quiet, intimate, and relaxing. It feels distinctively different from any other hotel in Macau. Staff is very friendly and considerate. They even know your name, which shows the depth of their hospitality. We highly recommend the place.
Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick

Liked: Amenities
Room was spacious and staff was very responsive
Stayed 3 nights in Aug 2023

10/10 Excellent

Jebin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great. Very happy.
Stayed 3 nights in Aug 2023

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quite
Stayed 4 nights in Nov 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Mandarin Oriental! The property is a quiet oasis with easy access to neighboring casino resorts and upscale shopping. We didn't want to stay among crowds or chaos - the Mandarin was perfect. We ventured out but knew we could return to a calm and relaxing atmosphere. The hotel staff is wonderful - service is top notch. Additionally, the location is an easy walk to the Ruins of St Paul and the interesting neighborhood around that area.
Stayed 3 nights in Jun 2023

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel very much. The staff are really nice and helpful. The most impressive is that it's an environmental friendly hotel. They try to consume less plastics, eg. the bamboo-made tooth brush and paper-form tooth paste. it's a fantastic hotel. I definitely will visit again.
Stayed 1 night in Aug 2023

10/10 Excellent

Ho Chee

Liked: Cleanliness, staff & service, property conditions & facilities
Title: Exceptional Service from Shea – A Truly Memorable Stay I had the pleasure of staying at Mandarin Oriental (Macau) recently, and I want to highlight the exceptional service I received from one of the staff members, Shea. During my stay, I encountered an issue with my ferry booking through an app, and I wasn't able to receive a confirmation email. I was quite stressed, but Shea immediately stepped in to help. Not only did she assist with sorting out my booking, but she also went above and beyond by accompanying me to the harbour. There, she spoke with the receptionist when they were unwilling to issue a physical ticket, as I couldn’t access my boarding pass. Shea’s dedication and kindness were truly remarkable, and she ensured I could travel without further stress. Thanks to her efforts, my experience in Macau was made so much easier and more enjoyable. I highly recommend staying at Mandarin Oriental (Macau)—the hospitality here is top-notch, and the staff is incredibly caring. If I ever return to Macau, I will definitely stay at this hotel again. Thank you, Shea, and the entire team at [Hotel Name], for such a wonderful experience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Hok Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good. The wooden fixtures look a bit old. Consider more sports channels, say premier leagues football on the weekends.
Stayed 1 night in Dec 2023

10/10 Excellent

??

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was supposed to be a non-smoking room, but there was a strong smell of cigarettes. The staff who handled my check-in offered me a room exchange, but I declined because I had already unpacked my belongings. Even though there was a warning sign prohibiting smoking in the room itself, it smelled like it was a smoking room. It was very disappointing that the Mandarin Oriental brand and trust were completely lost. Is it because it's Macau or what? impossible.
Stayed 1 night in May 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfectly fine except for hiring insurance that I didn't want and it said $25 and you charged me $85 even though I sent an email to cancel I see a wrong charge from the buyer like theft
Stayed 3 nights in Jun 2023

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kin Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工服務貼心
Stayed 1 night in Dec 2024

10/10 Excellent

Kwan Wai David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
澳門文華東方
文華東方是品牌保證，員工態度專業，但也有啼笑皆非的情況，例如入住登記時房咭設定弄了好一陣子，我想員工嘗試了有10次，又如房間有些設備令人有些糊塗，例如桌面充電設備我懷疑有保養维修問題，充電速度比較我用自家充電池要緩慢。此外，我花了十幾分鐘才能弄清楚房間的照明如何開关。
Stayed 2 nights in Dec 2024

10/10 Excellent

Hiu Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務真係100分，除了有小蛋糕和水果拼盤贈送之外，仲有一支紅酒，包裝很精美，很易入口，房內的餐具茶壺茶杯都很高級，有什麼需要直接WhatsApp佢哋， 5分鐘內一定有人上門過嚟幫你。黃昏時，還有人幫你開床，再補充返啲水和幫你執多一次房，非常之好。下次一定會再住呢間酒店。
Stayed 1 night in Nov 2024

10/10 Excellent

TAMAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3泊しました。ホテルはとにかく静かに過ごせてホテルライフを楽しみたい人には最高だと思います。スタッフの対応は皆素晴らしく､アメニティなども充実していました。目配りがとにかくきちんとなされていたホテルだと思いました。
Stayed 3 nights in Nov 2024

8/10 Good

SUCHEN

Liked: Cleanliness, staff & service, property conditions & facilities
服務人員很親切
Stayed 2 nights in Nov 2024