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"Title: Exceptional Service from Shea – A Truly Memorable Stay I had the pleasure of staying at Mandarin Oriental (Macau) recently, and I want to highlight the exceptional service I received from one of the staff members, Shea. During my stay, I encountered an issue with my ferry booking through an app, and I wasn't able to receive a confirmation email. I was quite stressed, but Shea immediately stepped in to help. Not only did she assist with sorting out my booking, but she also went above and...

"A 1930’s themed hotel that was completely upgraded and very charming. The minibar was complimentary and the room was very comfortable."

"My rating for this is high, accessible to transportation, restaurants, groceries, and tourist spots. Quiet and clean. The only thing is that the bed is not conducive to rest and sleep. "

"Great hotel but out of the way for convenience. That's the only drawback. Besides that the restaurant and all the staff at the hotel are awesome. "

"Great staffs"

"staff very friendly; helpful and accommodating "

"Really good hotel with a lot of facilities. The view from the hotel room was stunning. "

"The hotel is conveniently located for easy access to both the airport and train station. It's also within walking distance of popular attractions like Ruin of St. Paul’s (Da San Ba). The staff are exceptionally warm, kind, and welcoming, making your stay feel special. The only drawback during my visit was the ongoing road construction in front of the hotel and building development nearby."

"The staffs were really nice at the front desk. I liked the setting of the room, it was perfect for a solo traveller. You get a single bed with a couch and a lot of free spaces, instead of having a huge bed in the middle of the room. The location was really convenient, walkable to all the major destinations."

"Excellent location for walking around the old town. About 10 minutes to most area walk. The only drawback would be the lack of breakfast. They did offer some types of options, but nothing that appealed to European or American tastes. The staff are very welcoming and friendly."

"Standard gambling hotel property. Large, clean rooms that are a bit impersonal but have all the basics incliding a comfy bed. Robes and a full selection of toiletries provided. Front desk people were surly and unpleasant at both check in and checkout. Hotel on the upper end of the strip but that made it peaceful. Walkable to the ruins and Senator Square and the bigger, more popular casinos at the bottom of the strip. Not a lot of dining choices around the property, but there is an in-house...

"Very beautiful rooms and nice Portuguese restaurant. Friendly and helpful staff."