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Hello Lisbon Santos Apartments

4.0 star property
Boardwalk/promenade Lisbon apartments in Lisbon Old Town with kitchenettes

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hello Lisbon Santos Apartments

Duplex | In-room safe, blackout drapes, iron/ironing board, cribs/infant beds
Front of property
LCD TV
LCD TV
Fridge, microwave, dishwasher, coffee/tea maker

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Washer
    Washer
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Dryer
    Dryer
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio (Small)

Studio (Small) | Living area | LCD TV

Studio (Small)

Highlights

Air conditioning
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
Blackout drapes/curtains
Day bed
  • 23 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Studio

Superior Studio | In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Superior Studio

Highlights

Air conditioning
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
Renovated in 2013
Blackout drapes/curtains
  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds

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The price is AED 202
AED 505 total
includes taxes & fees
13 Nov - 14 Nov
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About the neighborhood

Map
Travessa Nova de Santos 39, Lisbon, 1200-734

What's nearby

  • Marquis of Pombal Square - 4 min drive
  • Rossio Square - 4 min drive
  • Commerce Square - 4 min drive
  • Avenida da Liberdade - 4 min drive
  • Santa Justa Elevator - 5 min drive

Getting around

  • Rua de São João da Mata Stop - 1 min walk
  • Santos Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 23 min drive

Restaurants

  • ‪Heim Café - ‬3 min walk
  • ‪Eleela Café - ‬3 min walk
  • ‪Mercearia da Mila - ‬2 min walk
  • ‪Yallah - ‬3 min walk
  • ‪Matiz Pombalina - Bar - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hello Lisbon Santos Apartments

Boardwalk/promenade Lisbon apartments in Lisbon Old Town with kitchenettes
Express check-in, express check-out, and free WiFi in public areas are available at this smoke-free apartment building. Other amenities include multilingual staff. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a refrigerator, a microwave, and a dishwasher. A washer/dryer, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is not available.
Hello Lisbon Santos Apartments offers 9 accommodations with washers/dryers and safes. Accommodations at this 4-star apartment have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour pick-up airport shuttle (surcharge)

Family friendly

  • Cribs (infant beds): EUR 10.0 per night

Kitchenette

  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 7:30 AM–9:00 AM: EUR 9 for adults and EUR 9 for children

Bedrooms

  • Day bed

Bathrooms

  • Shower
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable service

Laundry

  • Washer/dryer

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Blackout drapes/curtains
  • No housekeeping

Location highlights

  • On the river
  • Near the airport
  • Near a train station
  • In the city center
  • On the boardwalk/promenade
  • On the riverwalk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 rooms
  • 4 floors
  • 1 building
  • Built in 2008

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Registry Number: 3837/AL, 3253/AL, 4049/AL, 4051/AL, 4053/AL, 4054/AL, 4055/AL, 4057/AL, 4059/AL.
Property Registration Number 3837, 4049, 4051, 4053, 4054, 3253, 4055, 4057, 4059

We should mention

This property does not have elevators

Property is also known as

Hello Lisbon
Hello Lisbon Santos
Hello Santos
Hello Santos Apartment
Hello Santos Apartment Lisbon
Lisbon Santos
Hello Lisbon Santos Apartments Lisbon
Hello Lisbon Santos Apartments Apartment
Hello Lisbon Santos Apartments
Hello Lisbon Santos Apartments Apartment
Hello Lisbon Santos Apartments Apartment Lisbon

Frequently asked questions

Is Hello Lisbon Santos Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hello Lisbon Santos Apartments?

This property doesn't offer parking.

What time is check-in at Hello Lisbon Santos Apartments?

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Hello Lisbon Santos Apartments?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hello Lisbon Santos Apartments provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of EUR 30 per person applies.

Where is Hello Lisbon Santos Apartments located?

Located in Lisbon Old Town, this apartment building is within 1 mi (2 km) of National Museum of Ancient Art and Avenida da Liberdade. Rossio Square is 1.3 mi (2.1 km) away. Rua de São João da Mata Stop is only a 2-minute walk and Santos-o-velho Stop is 2 minutes.

Hello Lisbon Santos Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 111 reviews" "
Rating 8 - Good. 49 out of 111 reviews" "
Rating 6 - Okay. 21 out of 111 reviews" "
Rating 4 - Poor. 8 out of 111 reviews" "
Rating 2 - Terrible. 3 out of 111 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sirine

Liked: Cleanliness, room comfort
Thank you Ricardo
Ricardo was the best in helping us out with all out concerns. Our stay was great thanks to him
Stayed 1 night in Aug 2020

10/10 Excellent

Leonor

Liked: Cleanliness, room comfort
Very cozy apartement
Stayed 14 nights in Aug 2020

2/10 Terrible

Shlomy, Israel

Traveled with family
Disliked: Cleanliness, staff & service
not my cup of tea. beyond the virtual uncomfortable check-in in a dark small space , one o f the towels had what seemed to a blood stain, turned out to be a sewed on orange mark- hmm.. why do that? waking up by two bloody bed bugs was certainly the confirmation this was was a price per dollar big mistake.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Maggie, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and much better than expected! The only let down was the shower - it was quite dark and compared to the rest of the studio a bit dated. Otherwise I had an amazing stay! Wish I could’ve stayed longer :)
Stayed 1 night in May 2019

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple service, with no bulls***. Safe area and good conditions overall
Stayed 1 night in Mar 2019

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Funky Santos Apartment
We stayed for 5 nights, the apartment was bigger than expected, with 2 loos! Although the ensuite door didn't close due to warped floor. Bed was comfortable, service good, cleaners came in every day although we didn't see them. No view due to lack of windows, but we were on the ground floor. We had trouble doing the virtual check in, but that might have been just us! Thankfully help was at hand via the phone link and all was quickly sorted. The local area was quiet at night, it's quite a hike into the central area and is not on metro system, but the bus and tram linked to the centre in about 10 mins. I would recommend the apartment and the Santos area if you don't want to be in the centre.
Stayed 5 nights in Oct 2018

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I just stayed over for one night. It’s quite central and only a couple of kilometres from the airport which is quite handy if you have to stay overnight to catch a flight next morning. The check in facilities is quite impressive, everything automatic which makes it easier to deal with.
Stayed 1 night in Oct 2018

8/10 Good

Greg

Liked: Cleanliness, property conditions & facilities, room comfort
Need better instructions but all is well
We enjoyed the stay. We were in the lower level and had quite of bit on noise from the outside with a window that we could not close. We wore our ear plugs and it was ok. I was pleasantly surprised by the cleaning staff’s service. It was contrary to what one reviewer stated. The worst part was check in day. The Atomated system was complicated after a long trip. It was in a small dark stairwell and we had to skype call to get them to reset it. After that. All is well. They should have a detailed list of what to do. A Sherpa guide would help.
Stayed 3 nights in Oct 2018

6/10 Okay

SlagHuis, Orlando, FL

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Hello Lisbon used to provide a shampoo/conditioner/bodygel dispenser in the showers. These have been removed and no bottles were provided. The only soap in the unit was in the kitchen. The combo washer/dryer did not have any instructions provided, making it difficult for non-Europeans to use the machine. The new check-in kiosk gave us a faulty room code, requiring us to stand there in the non air-conditioned "lobby" on the phone with someone to get a new code. No washcloths.
Stayed 3 nights in Sep 2018

10/10 Excellent

Gianluigi

Unforgettable experience in Lisboa !!
My experience was simply great! Best view of the city and the bridge! The apartment was spacious with every comfort!! Highly recommended!!!
Stayed 2 nights in Sep 2018

8/10 Good

Leszek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely, a lot better than expected. Value for money fantastic, in a really good, pleasant location. Only problem was automatic check-in did not work, however someone was on call to help us. Only constructive feedback was the wifi code was not given on arrival, but this is minor. The apartment was clean, and cleaned every day, had a really cool vibe to it. Shower was great and bathroom was big. Space to cook, if you wanted, with a big fridge and a freezer. TV in the room and bed really comfortable. Would highly recommend and would definitely come back if I were to visit Lisbon. Hosts were great, really communicated well pre-visit. Really impressed.
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, near Airport and Metro - Great staff!
We had a short, but great stay at this hotel. We booked it, but were somewhat apprehensive, based on the pictures we saw on Hotels.com website. As it turns out, it is very modern, clean, friendly, great wifi, close to airport, nice hot/cold breakfast - and a shuttle to the airport that runs every 20 minutes, in case it is raining, and you don't want to walk the very short distance to the airport. Check-in was quick and room was well appointed. The bathroom is separated by a curtain only, not a wall - which was somewhat surprising to me, but didn't really matter. So close to the Metro too - so I was thinking that we could have even stayed here for the whole time we were in Lisbon, as it is 10-15 minutes to any tourist destination on the Metro.

6/10 Okay

Stam, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Hello Lisbon Santos
The good: - clean - all amenities - air conditioning - nice shower - OK location (~30 min walk to centre, 30 min walk to Centro de Congressos) - split level, with bedroom in the basement The bad: - NOISE.... the apartment was located at street level; anything happening outside was directly heard inside... such as people chatting on the street, or even worse the trash collection at midnight... There is no sound insulation from the front door (which opens directly to the street) but also very poor insulation in the ceiling, so people walking around above the apartment made massive racket. - Windows... as in there are no real windows. There is a small glass window in the kitchenette area and a mother in the bedroom but they both open in to a space in the middle of the building so really no views or anything like that - TV - minor issue, but the remote does not actually operate the TV Overall OK place to sleep, as long as you don't like sleeping early because of the incessant noise. While it was clean and initially inviting, sadly you'll want to minimise the time you spend in the apartment.
Stayed 3 nights in Dec 2017

8/10 Good

Academic, Montréal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and central
This hotel works well as serviced apartment- it is small by North American standards, but is comfortable. The bathroom, kitchenette & 'bedroom' were relatively large making them very usable. The 'living room' was small. But you hardly go to Lisbon to sit in your apartment. The surrounding area has several groceries, so if you want to save money, a three minute walk and you can get the necessicities. The apartment includes a small washer/dryer which works okay, but you'll need to buy detergent. One problem is that having no traditional lobby, you can't just drop your bags. They did let me in to the room, as the cleaning staff(friendly & competent) were there. The hotel is a short walk from the Santos train station which can connect you to the beach at Cascais for €2.20. The TimeOut Market(Mercado de Ribeiro) is about a 15minute walk and enjoins the Sodres train station and a metro(subway) station. Would I stay there again? Yes! Would I stay with my family? Yes!
Stayed 5 nights in Jul 2017

8/10 Good

Stacie, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment
We only stayed for one night. It's a very nice apartment. Only complaint would be I wish they had an elevator! We were on the 4th floor and taking 50 lbs suitcases were not fun. Also trying to find a parking spot around there was a bit tough too.

10/10 Excellent

Lu, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little find. We'll be back!
I rented two of these apartments because my mum and I wanted to have a bedroom each. The photos on the website made it look like the apartments were more like bedsits i.e. a bed with a sofa at the end of it, and a small kitchen & bathroom just off the main room. The reality was very different! We were extremely surprised to find that the apartments were enormous! Each would easily have slept 3 people! There was a ground level livingroom with a sofa-bed, a kitchen & bathroom, and then an enormous basement bedroom with two single beds (pushed together European style), with a lovely little ensuite. So, we found ourselves with enough room for 6 people! haha! Oops! Still, it worked out pretty well! I can't really fault the place at all. It was very clean, extremely safe, & we spent a lovely 4 nights here. The only thing might be that the room was a little chilly, being in a basement, but once we figured out how to work the AC heater it was grand. (I imagine it would be a welcome relief in the height of summer!) Location wise, it couldn't have been better! Ridiculously close to a multitude of tram stops & bus routes, taxis passing at the end of the street, & about a 25 minute walk from the placa figueira. It's extremely close to the 'Timeout' Market (where there are 30 restaurants in a huge food hall). I definitely know where I will be staying if I come back to Lisbon! Couldn't have been better! Also special thanks to the transfer service who were exceptionally helpful!

8/10 Good

Rose, Sydney, AU

Liked: Cleanliness, property conditions & facilities
Good location. New apartment with all facilities.
Close to Lisbon attractions. New apartment, clean and with all facilities, including washer/dryer (pleasant surprise in the middle of our trip. No lift...we had to carry our luggage up to the second floor. Parking around is very difficult to find (you need to very good in parallel parking, as the drives leave very little space between cars). We had a pleasant stay and would go back with lighter luggage..

6/10 Okay

Sonya

Liked: Cleanliness, staff & service
Okay... but noisy and not too comfortable
Meh, I think the room was just okay. Please know the studio apartment does NOT come with a sofa bed. It's a small leather love seat only. I was disappointed thinking it would be a couch that pulled out into a bed. Overall it was easy to get in with the number lock pad. But it was also very loud. When other people came in and out it would wake me up. The floors were also thin and you could hear every step the person above you took. That drove me crazy. The first night at 3am people were stomping in heels, slamming the doors, and going back and fourth through the stairs. In the room, the shower leaked all over the floor and they never replaced the towel for the floor past the first day. When using the bathroom sink it would fill up and almost spill over too. The place was stuffy as well. But every time I opened the window the neighbors were hanging out the window across the way, so no privacy. I wouldn't say it was a bad stay, just not very comfortable. They also don't have luggage storage. Ugh!

4/10 Poor

orfilio, Florida

Disliked: Property conditions & facilities, room comfort
Too far from the center and too noisy. You can hear everything

6/10 Okay

Rue, London

Disliked: Cleanliness, staff & service
Average
Apartment was a good size but cleanliness could be improved particularly in the shower where there was black mould in some areas and shower gel had not been refilled. The washing powder/fabric softener used on the bed linen was very strong and made it difficult to breathe comfortably when sleeping. There was no ceiling light in the living room area, just a small desk lamp. Lack of a front desk means there is no onsite assistance and also nowhere to leave luggage if you plan to do anything past your checkout time. On my last day, the cleaning lady came knocking 1hr before checkout time and I had to tell her to come back later. There is not much to do in the immediate area, but buses and a tram line are less than 10 minutes away and the main tourist attractions can be reached in 20 to 30minutes.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Good location...Bad isolation!..big noises!
All is good except the noises at night... Walls are very thin and doors slaps all night long..