Find all hotels by Silken in Las Mercedes from AED 377

" There is nice blend of intimacy and ease with great staff service. I noticed a guest arriving who required quite a bit of attention and really put the staff member through some work. When all was done, it appeared that the guest was expecting valet service and the staff member took it upon herself to walk the guest to the elevator which was above and beyond what she was expected to do. Only critique, I originally booked a king size bed and discovered two twin size beds. I didn't make a big deal about it as it was during the carnival time which I imagine is very busy"

"La propiedad es preciosa muy cerca de muchos sitios para beber y comer a precios rasonables. Su personal es super atento amable y profesional . El señor Antonio siempre dispuesto en la puerta a ayudar en todo . El personal de l front desk siempre atento a ayudar a cualquier duda . En fin regresaría si npensarlo dos veces . Gracias "

"Service and facilities were fantastic! Everyone was friendly, helpful and courteous! Room was lovely and spacious. Our room had a view of the garden and turtle pond. The breakfast buffet had a large variety of food and beverage options. We really enjoyed our stay."

"Great rooms. Amazing views. Good breakfast. Great service. "

"This is a really good 5* hotel. It’s got a rather old fashioned interior, but it’s pleasant. Great breakfast! Comfy bed and good bedding. Good gym and spa. Nice pools. Lots of other facilities. Slightly non-customer-focused guy at the reception. "

"The hotel is set at the back of Puerto de la Cruz, but has good views across the town. There is parking, and at the time of writing, the cost was €10 per night. Although parts of the hotel are a little dated, it is clean, and well run. Staff were very friendly. We had the all inclusive. The food was a good variety of Spanish and International cuisine, and there was plenty of choices. The hotel had plenty of amenities, such as gym, tennis court, table tennis, petanque and pool to name a few. The hotelbhas extensive and well maintained gardens. Every evening there was entertainment each from 9-10.30ish, which was usuallya variety act. There is a free bus into town several times a day. The hotel lobby also has a an excursions booth. The room i had was large and clean with daly housemaid service. I really enjoyed the experience of The Blue Sea Jardin."

"Friendly staff. Very nice room and view and great location. "

"Wonderful hotel with lots of amenities. Great value. Food is top notch and lots of variety. Stayed here five times now. Would definitely come back again."

"Excellent place, overlooking the ocean. However, can hear the ocean hitting the cliffs which makes it quite loud at night"