Hotel Silken Atlántida Santa Cruz

4.0 star property
Hotel connected to a shopping center in Santa Cruz de Tenerife with a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Silken Atlántida Santa Cruz

Front of property
Silken Club | Living area | Flat-screen TV
Silken Club | Living area | Flat-screen TV
Reception
Bar (on property)

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Gym
    Gym
The price is AED 370
AED 396 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Silken Club)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Offer

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Silken Club

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bidet
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 1
  • 2 Twin Beds

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Avenida del Tres de Mayo, s/n, Santa Cruz de Tenerife, Tenerife, 38005

What's nearby

  • Centro Comercial Meridiano - 2 min walk - 0.2 km
  • Heliodoro Rodriguez Lopez Stadium - 9 min walk - 0.8 km
  • Tenerife Auditorium - 9 min walk - 0.8 km
  • Palmetum of Santa Cruz de Tenerife - 10 min walk - 0.9 km
  • Plaza de Espana - 18 min walk - 1.5 km

Getting around

  • Chimisay - 9 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 20 min drive

Restaurants

  • ‪Meridiano - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Sakura VII - ‬2 min walk
  • ‪Subway - ‬5 min walk
  • ‪Strasse Santa Cruz - ‬5 min walk

About this property

Hotel Silken Atlántida Santa Cruz

Upscale hotel connected to a shopping center
Consider a stay at Hotel Silken Atlántida Santa Cruz and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the spa tub. The on-site restaurant, GASTROBAR-SOOK, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • Express check-out, smoke-free premises, and meeting rooms
  • An elevator, concierge services, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and bathtubs
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Extended parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 18 for adults and EUR 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • GASTROBAR-SOOK
  • GASTROBAR-SOOK

Things to do

  • Fitness center
  • Sauna
  • Spa tub

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Self parking fee: EUR 15 per day
  • Extended parking fee: EUR 15 per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number B01568377

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Silken Atlántida
Silken Atlántida Hotel
Silken Atlántida Hotel Santa Cruz
Silken Atlántida Santa Cruz
Silken Santa Cruz
Silken Atlántida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlántida Santa Cruz Hotel
Silken Atlántida Santa Cruz Santa Cruz De Tenerife
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Silken Atlantida Santa Cruz
Hotel Silken Atlántida Santa Cruz Hotel
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Hotel Silken Atlántida Santa Cruz Hotel Santa Cruz de Tenerife

Frequently asked questions

Is Hotel Silken Atlántida Santa Cruz pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Silken Atlántida Santa Cruz?

Self parking is available for EUR 15 per day. Extended parking is available for EUR 15 per night.

What time is check-in at Hotel Silken Atlántida Santa Cruz?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Silken Atlántida Santa Cruz?

Check-out is at noon.

Where is Hotel Silken Atlántida Santa Cruz located?

Situated near the airport, this hotel is steps from Centro Comercial Meridiano and El Tanque Cultural Space. Cesar Manrique Waterpark and Heliodoro Rodriguez Lopez Stadium are also within 10 minutes.

Hotel Silken Atlántida Santa Cruz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 957 reviews" "
Rating 8 - Good. 356 out of 957 reviews" "
Rating 6 - Okay. 71 out of 957 reviews" "
Rating 4 - Poor. 25 out of 957 reviews" "
Rating 2 - Terrible. 11 out of 957 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2024

8/10 Good

Snorri

Stayed 5 nights in Sep 2024

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in Aug 2024

8/10 Good

MAIDER DA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect..
Stayed 7 nights in Aug 2024

10/10 Excellent

mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a great hotel glad that I booked it
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place with friendly staff, had a mini-emergency on our trip and they helped me locate a 24 hour pharmacy to get medicine!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nolides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This is a great place to stay in Santa Cruz de Tenerife. Staff is friendly, the hotel is clean and placed near shopping centers, the auditorium, and main bus station.
Stayed 1 night in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. But no complimentary drinks or irons
Everything was good and as expected except for 2 things. 1 there was no complimentary water or coffee in the room. For a 4* hotel this is to be expected. Secondly there were no irons in the hotel. They offered a ironing service, but this was not advertised. When asked they said they would have it ready in the morning. Not freat when you have places to be that evening. Thus I went out for a very important buisness dinner in creased clothing.
Stayed 1 night in Jul 2024

6/10 Okay

kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Reception staff very good,bar/catering staff very rude unprofessional.
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, it's no easy to arrive with cars
Stayed 3 nights in May 2024

10/10 Excellent

Jose, Miami Beach

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP lounge was perfect for a group of 8 friends so we can gather and catch up on old times. The rooms were very comfortable and included breakfast was very good.
Stayed 4 nights in Apr 2024

10/10 Excellent

Santiago

Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
No tea or coffee making facilities in deluxe room
Stayed 1 night in Apr 2024

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
There was no ice machine in the hotel and I had to purchase Ice at the bar for $5. Also, no one spoke English so it’s a challenge to get things there.
Stayed 1 night in Apr 2024

10/10 Excellent

Emmanuelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les lits étaient confortables et la chambre spacieuse et chaleureuse. Le déjeuner était simple, mais délicieux avec des produits frais Nous avons passé seulement une nuit, mais on aurait bien voulu y rester plus longtemps.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* as always.
We always have a great stay when we are here,superb location,friendly,efficient staff.They even remembered to give us our usual suite despite me forgetting to request it.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silken Atlantida Santa Cruz de Tenerife
A nice, centrally located hotel withing walking distance of the bus station, concert hall and other tourist attractions, staff are friendly and attentive. Hotel is clean, modern with a nice bisyro restaurant, prices in which are reasonable and food quality is good
Stayed 1 night in Mar 2024

10/10 Excellent

Daile

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, limpieza y comodidad, solo q no tiene piscina
Stayed 5 nights in Feb 2024

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge comfortable room (Silken Club), ours was 1st fllor and overlooked main road but with little traffic noise due to good soundproofing. Massive double bed, quiet air con
Stayed 1 night in Feb 2024

10/10 Excellent

giorgi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Friedrich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención!! Muy buena ubicación!
Stayed 3 nights in Nov 2023

10/10 Excellent

Roberto, Davie

Stayed 10 nights in Nov 2023

6/10 Okay

Neil

Stayed 1 night in Oct 2023

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was not great!
This hotel looks amazing and the staff are friendly, but the only thing that lets it down is the breakfast. The staff at breakfast are not proactive in making sure the breakfast is topped up full. When half of the main items are not there, that’s poor show.
Stayed 1 night in Oct 2023