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AC Hotel Tenerife by Marriott

4.0 star property
Beach fun in outdoor pool, near Tenerife Auditorium

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Photo gallery for AC Hotel Tenerife by Marriott

Breakfast, lunch and dinner served
Property amenity
Premium bedding, minibar, in-room safe, desk
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Rooftop bar, ocean views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
The current price is AED 406
AED 434 total
includes taxes & fees
10 Apr - 11 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, 2 Twin Beds, Non Smoking, City View

Family Room, 2 Twin Beds, Non Smoking, City View | Street view

Family Room, 2 Twin Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, (35)
The price is AED 454
AED 485 total
includes taxes & fees
23 Mar - 24 Mar
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About the neighborhood

Map
Calle Candelaria 31, Santa Cruz de Tenerife, 38003

What's nearby

  • Plaza de Espana - 2 min walk - 0.2 km
  • Garcia Sanabria Park - 11 min walk - 0.9 km
  • Rambla de Santa Cruz - 15 min walk - 1.3 km
  • Tenerife Auditorium - 16 min walk - 1.4 km
  • Centro Comercial Meridiano - 20 min walk - 1.7 km

Getting around

  • Chimisay - 16 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 21 min drive

Restaurants

  • ‪100 Montaditos - ‬4 min walk
  • ‪Palmelita - ‬3 min walk
  • ‪Compostelana Plaza de España - ‬2 min walk
  • ‪Atlántico - ‬2 min walk
  • ‪La Escala - ‬2 min walk

About this property

AC Hotel Tenerife by Marriott

Upscale hotel near Tenerife Auditorium
At AC Hotel Tenerife by Marriott, you can look forward to a poolside bar, a grocery/convenience store, and a rooftop terrace. The on-site restaurant, AC Lounge, offers breakfast, lunch, and dinner. In addition to shopping on site and a garden, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A computer station, a TV in the lobby, and a gift shop
  • Coworking spaces, 2 meeting rooms, and multilingual staff
Room features
All 83 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 50-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 15 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 18.19 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • AC Lounge
  • Rooftop Terrace

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (646 square feet)
  • Coworking space
  • Meeting rooms - 2

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Communal living room
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The rooftop terrace and pool may be closed on occasion due to private events. Dining is available at the lounge during rooftop terrace closures.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.19 per person
  • Covered self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

AC Hotel Tenerife
Ac Tenerife By Marriott
AC Hotel Tenerife by Marriott Hotel
AC Hotel Tenerife by Marriott Santa Cruz de Tenerife
AC Hotel Tenerife by Marriott Hotel Santa Cruz de Tenerife

Frequently asked questions

Does AC Hotel Tenerife by Marriott have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

Is AC Hotel Tenerife by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much is parking at AC Hotel Tenerife by Marriott?

Self parking is available for EUR 15 per day.

What time is check-in at AC Hotel Tenerife by Marriott?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at AC Hotel Tenerife by Marriott?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is AC Hotel Tenerife by Marriott located?

Offering direct access to the beach, this Santa Cruz de Tenerife hotel is in the city center and within 1 mi (2 km) of Plaza de Espana and Tenerife Auditorium. Plaza Iglesia and San Francisco de Asis Parish are also within 5 minutes.

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AC Hotel Tenerife by Marriott Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 178 out of 270 reviews
Rating 8 - Good. 69 out of 270 reviews
Rating 6 - Okay. 12 out of 270 reviews
Rating 4 - Poor. 3 out of 270 reviews
Rating 2 - Terrible. 8 out of 270 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

jaya sudhakar

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looks great, breakfast had decent spread. Other than that I don’t get parking slot, all was good
Stayed 2 nights in Feb 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conveniently located near all amenities and close to the waterfront.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mr Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff very good could not fault the establishment.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in city centre
Very nice and modern hotel. Very comfortable beds and pillows.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel Definitely will be back ,, staff and hotel where amazing,, super clean and super friendly,, and a great location .. one of my best stays in all of the Canary Islands
Stayed 1 night in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained property. The staff (both day and evening) were very helpful and professional. We opted-in for the daily breakfast buffet and found it worth the cost in quality and selection. I would stay here again!
Stayed 7 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Old Town
A very comfortable and modern hotel right in the heart of the old town. Easy to walk nearly everywhere but with a taxi stand one street over if you need to go further. Good breakfast and a nice rooftop patio. Staff was helpful and friendly!
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel ticked all the boxes! Rooftop is great with the live music on some evenings too!
Stayed 3 nights in Nov 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much nicer than I expected for Marriot
Stayed 1 night in Oct 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and accommodating. Closet space and wardrobe limited, everything is very nice.
Stayed 7 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nice blend of intimacy and ease with great staff service. I noticed a guest arriving who required quite a bit of attention and really put the staff member through some work. When all was done, it appeared that the guest was expecting valet service and the staff member took it upon herself to walk the guest to the elevator which was above and beyond what she was expected to do. Only critique, I originally booked a king size bed and discovered two twin size beds. I didn't make a big deal about it as it was during the carnival time which I imagine is very busy
Stayed 4 nights in Feb 2025

10/10 Excellent

Barbara Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near cultural sites and plenty of restaurants. Staff was knowledgeable and helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

JOSE MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 2 nights in Nov 2024

10/10 Excellent

Nathan

Liked: Amenities
Excellent stay, brilliant hotel. Will return!
Stayed 3 nights in Oct 2024

8/10 Good

Vinthuja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , except the location
Everything was absolutely delightful, except for the location.
Stayed 1 night in Oct 2024

10/10 Excellent

WLADYSLAW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything 😁
Stayed 7 nights in Sep 2024

8/10 Good

Pamela

Liked: Amenities
Let’s get the negative out in the open first! Yes you can hear all the street noise and music playing. I stayed here during Carnival, and it was loud! It also continued til 6am. That said, the hotel did email me in advance about the noise, so it was my choice to stay. I’m glad I did, Santa Cruz knows how to party! The hotel even provided glitter beads so I could join in the experience. Yes, the hotel could do with some secondary glazing but that’s the only negative I have. It is a lovely hotel. immaculately clean, really friendly staff, and spacious well kept rooms and public areas. It was worth paying the €12 for breakfast, plenty of choice and tasty. The rooftop bar was excellent, both for drinks and lunch. There was Nespresso coffee in the room and at breakfast which is a big plus for me. Would I stay here again? Definitely!
Stayed 2 nights in Mar 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a fun part of charming Santa Cruz de Tenerife. The hotel has a gym, a rooftop pool and restaurant, and a restaurant in the smart lobby area. The room itself was quiet, spotless, well-equipped, and very comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Gholam H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed staying there
Great location, nice hotel clean and beautiful and nice people.
Stayed 15 nights in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly 4* hotel: good decor, excellent breakfast and daily cleaning.
Stayed 4 nights in Apr 2024

10/10 Excellent

Magalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect ! Room clean and spacious. Excellent breakfast. Swimming pool area refreshing with sun beds and umbrellas. Location near everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely new clean hotel. Nice rooms!
Stayed 5 nights in Mar 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in Tenerife
Great stay !
Stayed 5 nights in Jul 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff in a central location (right by Plaza de Espana), nice rooftop pool (with good views of the city) and a great rooftop bar, serving restaurant food in a nice relaxed setting. The food and cocktails/drinks was of great quality and very reasonably priced (especially for a hotel!). The young ladies at the reception desk who served me when I checked in were lovely and very friendly, despite me arriving a bit confused because of my autism, they showed me directly how to get to my room and one of them visibly walked to the lift to show me where to go! Santa Cruz is a lovely city which I much preferred to my stay in Puerto de la Cruz. The lido and botanical gardens is amazing and the city has a great metro service (which goes all the way to the beautiful city of La Laguna). The lovely beach of Playa de las Teresitas is only a 10-15 mins drive away by taxi (only 4 miles!) and has golden sand imported from the Sahara and great mountain views. When I checked out, one of the friendly ladies who checked me in asked me what I thought of my stay and I had nothing but praise. Would highly recommend this hotel to anyone wanting to stay in a centrally located hotel in Santa Cruz!
Stayed 4 nights in Oct 2023