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"Staff helpful some areas looking a bit tired"

"Thanks enjoyed stay. Nice to have a late night convenience store opposite"

"Only a flying visit of 1 night this time, but a very comfortable one. Staff are excellent as always and the fish and chips at the bar was very nice. Managed to use the pool in the morning but got there too late for the Sauna and Steam room this time. My room was small, but perfect for a one night with a double bed and shower/wc room. "

"Old hotel with character. Recent new management, very friendly staff with lovely craft beers on offer. Didn't try the food, but most tables were reserved, so a good sign !"

"I loved the Christmas tree and santa decorations staff were fantastic room was a decent size worth the money for the stay with a decent breakfast "

"Great sized twin room in the attic. Very clean and very comfortable beds."

"All round great stay"

"Amazing hotel and the staff were great, could not of been more helpful after a last minute booking at 9pm after the original hotel we booked (The Crossways) was totally unacceptable to stay in due to our room being directly above the speakers for a Christmas Party they were hosting. Noise in the room was so loud no one would of been able to sleep and given we had a 6 year old child with us even more shocking they put us in that room. Room was spacious and comfy, location was amazing as we had the Xmas trip booked at Wookey Hole and the breakfast was by far one of the best we have had staying in hotels or even a restaurant. Highly recommended as a place to stay if going to Wookey Hole or just visiting the area. "

"As we were stuck in Weston Super Mare due to the Red Storm warning and my boyfriends trains were cancelled, it would have been nice to check in early and not have to walk around town until 3 pm and we could actually check in. Also note the lack of plugs in the room, so had to unplug the TV and lamp just to charge our mobile phones."