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"This was our second stay at Paradisus in The Reserve. Food was very good at the various restaurants, except for Tomeiko. We had miss there one night and didn't go back. The quality and variety of food seemed improved over last year: the Fresco good truck now offers tacos or cold options (ceviche) on alternating days. Really enjoyed the various ceviches offered at Agua Marina for lunch (and the views can't be beat). As well, really enjoyed the authentic sopes cooked fresh at Malva during breakfast. Staff are excellent. Special shout out to Max and Carlos at the beach. And thanks to our concierge Juventino who was always available and quick with a solution or an answer. Two areas that I think can be improved: 1) How the hotel treats food allergies. You are asked about food allergies on the pre-arrival form and then you are asked again at every-single-meal. When you check in for a meal, the hostess looks you up on the system. It can't be too difficult to have food allergy information on the system so we don't have to keep repeating it over and over and over. I get that they may need to ask every time for liability reasons, but there should be a better way to go about it 2) One night at turndown, the attendant sprayed a fragrance in the room. My wife has scent allergies and it affected her. Given that scent allergies are common, I suggest the hotel should not spray scents in rooms. Overall, a very enjoyable stay. "

"We’ve been several times and it never disappoints. "

"Really enjoyed the property, the friendly staff and good dining options."

"This property is amazing!"

"What an amazing property! Immaculate resort with great service, drinks, and food. We had such a wonderful time and did not want to leave. We never had to wait for dinner. The food was better than any all inclusive resort we have ever been to. We will definitely be returning hopefully next year! "

"I'm not easy to please, however, I cannot think of anything negative to say about this property! Breakfast great, room with a view, clean facility, friendly staff, good value, 2 blocks from the beach! 5 Stars"

"Property was amazing and we really enjoyed our stay. It was beautiful, but the staff definitely got less stars because a lot of them they don’t speak good English and specially in the buffet area. The staff is terrible. They take your order and they never come back so on our last day I had to call this guy and tell him about it and then he started speaking perfect English he said OK ma’am I’m sorry about that and today you will have A1 service. Not sure what that meant but that day we did get A1 service. My daughter was pregnant and she was having difficulty sitting in the chair so she asked the waiter for a cushion and he just did not understand what she was asking for finally after asking a few other people we did get the cushion, but it was frustratingStaff in all the service areas definitely need a lot of training."

"This is a great property and we had a wonderful time. The restaurant by the pool was amazing."

"Beautiful, exceptionally well run property. Fantastic staff. Excellent restaurants / food. Nice beach, gorgeous pools (but Golf course only ok). Spectacular grounds. "